Loss Prevention Supervisor

Loss Prevention Supervisor

Calgary, AB Job ID 202478

Company Description

Our client is one of the World’s most proactive and influential Freight Forwarding & Customs Brokerage organizations. A virtual “powerhouse” on the International scene, this organization is a force to be reckoned with. They offer the full gamut of freight forwarding services including air, ocean, customs, transborder, warehousing, etc., allowing them to provide a “complete logistical solution” to their clientele.

Well known for their strict adherence to the highest standards of quality they are both a service provider of choice and an employer of choice. Over their long history they have continually extended their high standards to their recruitment efforts and hire only the best and brightest within the industry. At this time they wish to add a Loss Prevention Supervisor to their exciting and dynamic team.

Compensation

A competitive and comprehensive compensation package is on offer.

Position Description

The Loss Prevention Supervisor is a leadership role within a Distribution Center, tasked with guiding, communicating, and providing support across the assigned facilities. In this crucial position you will support all aspects of the Loss Prevention Department, encompassing Physical Security, Inventory Management, Investigations, and Oversight of Contract Security Personnel.

• Assign daily responsibilities to Security Officers and Loss Prevention staff.
• Aid in internal probes alongside the Security Director.
• Manage emergency responses and uphold fire safety protocols.
• Run continual educational programs on loss prevention, safety, and shrinkage for all employees and management.
• Ensure adherence to all company policies and procedures.
• Report any safety hazards or violations to the appropriate personnel.
• Supervise and conduct auditing and investigations.
• Oversee the entry and exit of all employees, visitors, and contractors to the premises.
• Regulate disposal of sample goods, returns, damaged goods, and donations as per company standards.
• Monitor fire and security alarm systems to guarantee correct responses.
• Manage the handling of trailers and respond to emergencies, aligning actions with company policies.
• Encourage awareness of loss prevention and conduct regular security inspections.
• Identify safety risks and communicate them to management.
• Support in conducting probes and audits within the distribution setting.
• Review security footage and system logs to spot potential breaches or violations.
• Undertake basic investigations into various incidents, documenting findings discreetly.
• Foster effective communication with colleagues and leaders to achieve objectives.
• Execute emergency drills, safety inspections, and manage access to secure areas.

Experience

Experience in a supervisory role for 3 to 5 years.

Qualifications

• A diploma in Law and Security or relevant field experience.
• Required security license as per provincial regulations.
• Profound knowledge of Loss Prevention technology and operations.
• High ethical standards with the ability to handle confidential information.
• Keen interest in a career within Retail Loss Prevention.
• Ability to operate independently.
• Strong communication, delegation, and motivational capabilities.
• A minimum of 3 years’ experience in security or loss prevention, with a customer service background in conflict resolution.
• Proficiency in fire and burglary alarm systems.
• Investigative and interviewing expertise, with the capacity to detect suspicious behavior and gather evidence.

Education

A diploma in Law and Security or relevant field experience.