Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Barista for Fairmont Boutique / Coffee shop.
What is in it for you :
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Job Description
Reporting to the Boutique / Coffee shop supervisor, responsibilities and essential job functions include but are not limited to the following :
Consistently offer professional, friendly and engaging service.Be active in the boutique, providing recommendation to guestsHandles end to end customers’ orders;Sells and prepares coffee drinks and beverages by following prescribed recipes and preparation techniques for coffee and / or drinks, such as, expresso, cappuccino, latte, brewed tea, cold brews, etc.;Answer customers’ questions, presents and explains the various beverage offerings;Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, baked goods and boutique items;Keeps equipment operating by following instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.Maintains safe and healthy work environment by adhering to the health and safety guidelines;Improves quality results by studying, evaluating, and / or proposing re-designed processes and implementing changes;Maintaining and improving the appearance of the boutique and coffee bar;Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications;Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments;Experienced and comfortable working under pressure during busy shifts.Strong verbal communications and relationship building skills.Friendly, outgoing and dedicated to outstanding customer experience.Tidy, self-disciplined and detailed-oriented.Punctual and reliable.Follow all sustainability standards and initiatives.Other duties as assignedQualifications
Excellent interpersonal and English communication skills.French will be an asset.Must possess a professional presentation.Strong problem solving abilities.Highly responsible & reliable.Retail and Food and beverage experience will be considered an asset.High school diploma / equivalent required.Additional Information
Physical Aspects of Position (include but are not limited to) :
Frequent standing and walking throughout shiftFrequent lifting and carrying up to 40 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampFairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
