Manager, Software Engineering (eCommerce)

Manager, Software Engineering (eCommerce)

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We're a product-minded frontend engineering team within TELUS, responsible for our company's digital evolution. We are obsessed with engineering excellence and creating frictionless experiences for TELUS customers and team members.

As the Technical Manager of the Unified Commerce Platform, you will lead the technical strategy and delivery of our multichannel commerce system, supporting thousands of team members and millions of customers. You'll be responsible for delivering high-quality, scalable, and innovative solutions, overseeing technical architecture, ensuring cross-platform stability, and managing performance metrics.

What you'll do:

• Lead the technical strategy and delivery of our multichannel commerce system
• Oversee technical architecture, ensuring cross-platform stability, and managing performance metrics
• Champion technical excellence in product development, promote engineering best practices, and support the professional growth of your development team

Strategic Leadership & Digital Transformation

• Spearhead digital transformation of TELUS's commerce ecosystem through cloud-native architecture
• Lead strategic planning and execution across multiple engineering teams
• Manage substantial annual budget and resource allocation
• Collaborate with Product, Operations, and CIO organization to align technology roadmap with business objectives

Technical Leadership & Architecture

• Establish and govern enterprise-wide Micro Frontend practices, creating frameworks and delivery models
• Build and maintain high-performing DevOps practices supporting mission-critical commerce platforms
• Lead adoption and implementation of AI-based development methodologies

Team Management & Development

• Manage and develop 20+ team members including FTEs and contractors
• Achieve high team retention through focused career development initiatives
• Foster innovation and engineering excellence across all teams

What You Bring

• Bachelor's Degree in Computer Science, Software Engineering, or equivalent practical experience
• Minimum 8-10 years of progressive technology leadership experience
• 5+ years in management roles with large engineering teams
• Proven track record in enterprise digital transformation and application modernization

Required Technical Expertise

• Cloud & Platform Engineering: Deep expertise in cloud-native architectures and platforms
• Micro Frontend Architecture: Hands-on experience with modern frontend architectures
• API & Microservices Design: Strong understanding of distributed systems design