Employer Industry : Customer Service and Technical Support
Why consider this job opportunity
- Base salary of $19.50 / hr, with performance-based incentives and daily pay options
- Opportunity for career advancement, with 80% of managers promoted from within
- Work-from-home convenience, allowing for a flexible work environment
- Comprehensive benefits package including medical, dental, vision insurance, and paid time off
- Engaging company culture with networking opportunities and support for diversity and inclusion
- Paid training and mentorship programs to aid in personal and career development
What to Expect (Job Responsibilities)
Provide customer support and technical assistance for client products and servicesResolve technical issues related to hardware and softwareTrack and document customer interactions in databasesMaintain knowledge of client products, including smartphones, tablets, and computersDeliver exceptional customer service experiences with a focus on problem-solvingWhat is Required (Qualifications)
Minimum of 1 year of customer service experienceHigh school diploma or GEDStrong focus on building customer relationships and problem-solving skillsAbility to work in a quiet, distraction-free home environmentProficiency in computer navigation and technologyHow to Stand Out (Preferred Qualifications)
Familiarity with iOS and / or MacOS or comparable technologyEagerness to learn new technologies and adapt to changing schedules#CustomerService #TechSupport #RemoteWork #CareerGrowth #DiversityAndInclusion
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