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Client Services Consultant

Client Services Consultant

Government of SaskatchewanSK-Rgna-Regina, CA
30+ days ago
Salary
CA$41,174.00–CA$51,598.00 yearly
Job description

Client Services Consultant-INF004583Employment Type : SGEU Term 9 months or more

Location(s)

SK-Rgna-Regina

Ministry

003 JusticeSalary Range : $41.174-$51.598HourlyGrade : SGEU.12.

Who We Are

The Strategic Systems and Innovation (SSI) Branch provides direction in information management and the use of technology (IM / IT) to support business strategies and enable strategic priorities. We serve both the Ministry of Corrections, Policing and Public Safety and the Ministry of Justice and Attorney General. Our branch employs individuals who can fill a role within the increasingly dynamic nature of program delivery within the public sector.

The Opportunity

We are looking for a well-rounded professional to join our team in a 9-month term role as a Client Services Consultant. This position will be of interest to an individual with a background in project management and business analysis, strong change management experience, excellent organizational and communication skills, and who thrives on playing a key role in the delivery of critical projects. The successful candidate will be a team player, who values service excellence and innovation in their work.

The Ideal Candidate

The successful candidate will lead our business areas in the planning, management, and implementation of projects focused on delivery of IT solutions to business problems.

You will have knowledge of :

  • Project Management methodology, principles, processes tools / techniques.
  • Business Analysis best practices, in particular business case development processes and principles, requirements analysis and gathering techniques, and creation of current / future process maps.
  • Development of test plans, test cases, and execution of test cases.
  • Organizational Change Management best practices and methods.
  • IT project typical standards and processes.
  • An understanding of the SaskBuilds and Procurement IT Governance process.
  • Microsoft tools such as DevOps and SharePoint.

You will have the demonstrated ability to :

  • Lead business areas in the initiation, planning, management, and implementation of IM / IT projects focused on delivery of technology solutions.
  • Lead customers in the planning, management, and implementation of IT projects focused on delivery of appropriate and innovative solutions to stakeholders.
  • Analyze and gather technical and non-technical requirements.
  • Lead business areas through user acceptance testing processes and provide quality assurance on project deliverables to ensure industry standard best practices are followed.
  • Manage relationships and communications with vendors and stakeholders (internal and external).
  • Write, explain, and present technical information to a variety of non-technical groups in a simple, clear, and concise manner.
  • Be client-focused, analytical, organized, adaptable, creative, and respectful.

    • The successful candidate will have strong communication and analytical skills, as well as an interest in software solutions. You will be required to handle a fast-paced, high pressure work environment with changing priorities and tight deadlines. Knowledge of Justice and Corrections programs, processes and procedures would be an asset.

    Typically, the knowledge, skills and abilities required to be successful in this position would have been obtained through :

  • The completion of a degree in an information technology-related discipline (Computer Science, Commerce, or Business Administration); and / or
  • Completion of Project Management, Business Analysis, or Change Management certifications, and / or significant related experience.

    • What we offer :

  • Dynamic, challenging work for talented individuals.
  • Comprehensive benefits package including pension.
  • Vacation, Biweekly Earned Days Off (EDO) and leave opportunities.
  • Desirable work / life balance.
  • Learning, development, and career advancement opportunities.

    • Candidates are asked to clearly describe in their cover letter where they have acquired the required knowledge and the abilities. Candidates will be screened on the basis of this information.

    We are committed to workplace diversity.Hours of Work : A - SGEU Office 36 - one day off every two weeks

    Number of Openings

    Closing Date

    Jul 10, 2024, 1 : 59 : 00 AM