help desk technician

Job details

Help Desk Technician

Employer : QUANTUM FIRST AUTOMATION INC.

Location : 6691 Edwards Blvd, Mississauga, ON L5T 2H8

Salary : $36.10 per hour

Employment type : Full time, Permanent

Start date : ASAP

Vacancies : 1

Source : Job Bank #3497918

Overview

Provide technical support to end users, troubleshoot computer and network issues, consult user guides, train users, maintain problem logs, contribute to application redesign, support business systems, network and Internet.

Responsibilities

• Respond to users experiencing difficulties with computers.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Provide business systems, network and Internet support to users in response to identified difficulties.

Requirements

Work conditions

Advertised until

2026-02-20

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