Business Analysis Associate

Salary : $72,800 - 79,040 per year

Requirements :

• We are seeking a candidate who will possess the following skills and qualifications :
• A bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field (or equivalent experience).
• Some familiarity with ERP systems, EDI, CRM, databases, or data analysis tools is advantageous.
• Foundational knowledge of business processes such as finance, operations, or supply chain.
• Intermediate expertise in Microsoft Power BI for report generation and dashboard creation.
• Intermediate proficiency in SQL and relational databases (e.g., SQL Server, MySQL, or PostgreSQL).
• Strong analytical and problem-solving abilities with a focus on detail.
• Effective communication skills that enable collaboration across departments and the clear explanation of data concepts.
• A strong desire to learn and the capability to excel in a collaborative, fast-paced work environment.

Responsibilities :

In the role of Associate Business Analyst, you will engage in various functions that include, but are not limited to :

1. Requirements Gathering & Documentation :

Assist in the collection and documentation of business requirements from stakeholders through interviews, workshops, and meetings.

Support the creation and upkeep of business process documentation, workflows, and user stories.

Cultivate an understanding of essential business functions such as operations, finance, and supply chain.

2. ERP & Business Application Support :

Aid in maintaining and testing updates to ERP and other integrated business systems.

Assist with data entry, validation, and reporting activities within ERP systems.

Help assess enhancement requests and document potential process improvements for review by senior team members.

Collaborate closely with the Enterprise Applications team to comprehend system functionalities and dependencies.

Assist in maintaining EDI integration mappings and onboarding of customers and suppliers.

3. Reporting & Analytics :

Help create and sustain operational and analytical reports using Microsoft Power BI and related tools.

Support data extraction and manipulation under the guidance of senior analysts using SQL or other query tools.

Aid in identifying data trends and preparing summaries for internal stakeholders.

4. Process & Data Analysis :

Participate in analyzing existing workflows to pinpoint inefficiencies and opportunities for enhancement.

Assist in modeling and documenting business processes using standard methodologies.

Support the design of new or improved processes under supervision.

5. Testing & Quality Assurance :

Contribute to the development and execution of test cases to validate system changes and enhancements.

Document and communicate issues to senior team members for resolution.

Help maintain data accuracy and integrity within business systems.

6. End User Support & Training :

Provide Tier I user support for business applications and systems.

Assist in resolving user inquiries by researching known solutions and escalating complex issues when necessary.

Help develop and deliver training materials and user guides.

7. Continuous Learning & Improvement :

Stay informed about system updates, emerging technologies, and best practices in business analysis.

Participate in team meetings and contribute ideas for enhancing internal processes.

Demonstrate a growth mindset and eagerness to learn from senior analysts and cross-functional teams.

8. Security & Compliance :

Adhere to company security and data privacy guidelines in all work activities.

Escalate data discrepancies or potential issues to senior team members.

9. SQL & Data Management :

Write and modify basic SQL queries to extract and review data.

Support the creation of simple views, joins, and stored procedures under supervision.

Learn best practices for maintaining data integrity and managing relationships between data tables.

Technologies :

CRM

ERP

Support

MySQL

PostgreSQL

Power BI

SQL

Security

Office 365

SharePoint

More :

We are part of the Diploma Healthcare Group (DHG), a collective of specialized medical device distribution companies operating in Canada, Australia, New Zealand, and Ireland. Somagen Diagnostics Inc., founded over 30 years ago in Edmonton, has steadily grown to become Canada's largest independent provider of medical diagnostic technology, serving laboratories, hospitals, and clinics. We are the exclusive Canadian distributor for many premier diagnostic product suppliers such as Polymedco, Phadia, and Sakura. Our organization prides itself on being a highly technical sales entity, offering superior support solutions to our clinical partners, and our proven business model has enabled us to achieve consistent growth, even in challenging economic circumstances.

If you are interested in joining a progressive and dynamic company with substantial growth potential and the opportunity to make a real impact on the lives of employees, hospital staff, and patients, we eagerly await your application and look forward to discussing how you can contribute and develop with us!

Job Type : Fixed term contract

Contract length : 6 months

Pay : $35.00-$38.00 per hour

Expected hours : 37.5 per week

Work Location : Hybrid remote in Mississauga, ON L5N 5S2

Hours : 8 : 00 am to 5 : 00 pm

Benefits Include :

On-site parking

A great range of social activities

Employee referral program

And so much more!

last updated 52 week of 2025