Administrative Support III

Your Opportunity :

This position is required to be on site at Three Hills and Elnora CHCs and is not a remote working opportunity. Reporting to the CAS Area Coordinator / Manager, this position supports community health programs ( Public Health, Home Care, Allied Health, Children’s Rehab Services) operating at the Community Health Centre by : maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories, tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients (as a backup) while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Alberta Health Services community-based programs and support services.

Description :

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Required Qualifications :

Completion of Grade 12 or equivalent.

Additional Required Qualifications :

A post-secondary Administrative Certificate required or a combination of education & applicable experience suitable to the Employer. Demonstrated accuracy & proficiency in intermediate computer & keyboarding skills; minimum 40 wpm required. Test will be administered. Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings & other Windows Office Suite programs required. Test will be administered. Two years of practical office experience. Ability to work collaboratively with managers & staff from various departments. Examples of exceptional customer service in a fast-paced, multi-task environment serving staff, management, clients & the public with both internal staff services & public service. Examples showing willingness & ability to adapt to new situations, changes & data systems that are implemented. Ability to exercise judgment, professionalism, diplomacy & discretion and always maintain confidentiality. Ability to cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner. Must be capable of pushing & pulling wheeled carts up to & occasionally exceeding 25 kgs. Must be capable of walking, sitting or standing for long periods of time. Must be able to regularly use hand & arms to reach, lift & carry items up to 25 kgs. Must be able to maneuver stairs & / or step stool. Ability to continuously wear a medical mask.

Preferred Qualifications :

Familiarity with Netcare, Connect Care, CPSM & Grand and Toy supply requisitioning systems and community based Meditech applications ( CWS).

Familiarity with community-based health programs.