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Learning and Development Coordinator - Technical Underwriting Training
Learning and Development Coordinator - Technical Underwriting TrainingZurich Insurance Company • Toronto, ON, CA
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Learning and Development Coordinator - Technical Underwriting Training

Learning and Development Coordinator - Technical Underwriting Training

Zurich Insurance Company • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in Learning & Development, and insurance underwriting, we would love to hear from you.

Zurich Canada is currently looking for a Learning and Development Coordinator – Technical Underwriting Training who would direct, facilitate, and / or administer the planning, execution, and measurement of technical underwriting learning and development and transformational training initiatives.

Reporting to the Head of UW Quality and Governance, Canada, you will identify and respond to the learning needs of our underwriters, and ensure technical credibility, accuracy, and business relevance of the training.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

What you will do

  • Lead, design and / or facilitate cross-functional underwriter improvement projects that promote organizational effectiveness, efficiency, and profitability.
  • Create timelines, agendas, goals and metrics / measurements.
  • Guide in the development, implementation, and institutionalization of best practices around execution and change management.
  • Partner across business units to leverage enterprise processes and solutions to support integrated or business units specific solutions as appropriate.
  • Provide methodologies and tools to sponsors and team members to support initiatives and institutionalize a culture that embraces innovation.
  • Ensure appropriate change management practices are effectively utilized throughout the life cycle to improve execution and delivery of results.
  • Take a holistic approach to identifying business improvement opportunities, develop solutions, manage initiatives and identify the resources.
  • Ensure specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes and identify further opportunities for improvement.
  • Ensure successful implementation of key enterprise-wide initiatives by consulting with executives and other leaders to gain their commitment, alignment and improve their business effectiveness.
  • Influence and manage line managers working within portfolios to motivate those line managers to support the initiatives and program plans.
  • Influence business leaders within particular lines of business to engage them in change and make them advocates for the process.

Job Qualifications - What you bring to the table

  • Bachelors Degree and 5 or more years of experience in Learning & Development, including delivery, assessment, and needs analysis.
  • OR

  • High School Diploma or Equivalent and 7 or more years of experience in Learning & Development, including delivery, assessment, and needs analysis.
  • AND

  • Strong technical underwriting experience in one or more lines of business.
  • Practical adult learning experience.
  • Strong relationship management and communication skills.
  • Detailed and organized, with project management experience.
  • Knowledgeable of data gathering, analysis, and reporting.
  • Our Culture

  • At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
  • We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
  • We care about our employees’ well-being and offer a comprehensive health / benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
  • We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
  • We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
  • We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
  • We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
  • We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.
  • Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

    About Us

    Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .

    A future with Zurich

    Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

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    Learning Coordinator • Toronto, ON, CA

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