Program Supervisor

Key Responsibilities :

Supervise coach and mentor frontline staff.

Conduct performance check-ins and escalate HR issues as needed.

Support onboarding and orientation of new staff.

Monitor daily operations for safety and quality.

Provide decision-making support for complex client situations.

Provide guidance and support to staff during client crises ensuring trauma-informed and safety-focused responses.

Support staff development by identifying training needs and encouraging skill-building opportunities.

Participate in on-call rotation and provide emergency coverage.

Collaborate with Operations Manager to align program goals.

Operational Oversight & Compliance :

• Ensure program operations run smoothly and meet internal standards.
• Support documentation scheduling and reporting processes.
• Coordinate logistics and supplies within established guidelines.
• Escalate issues or trends to the Operations Manager as needed.

Qualifications & Skills :

Certifications & Requirements :

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1