Epic Principal Trainer, HIS

Osler is driven by a strategic Vision to go beyond for our people and communities. As part of this commitment we are embarking on an exciting digital transformation to implement a new modernized hospital information system (HIS). Our dedicated HIS team will collaborate closely with our trusted HIS vendor (Epic) and internal subject matter experts to develop a fully functional system that will empower us to deliver exceptional care and services.

The Epic Principal Trainer will be responsible for design and development of training curriculum for the Epic HIS. The Principal Trainer will be responsible for designing creating simulations maintenance and analysis of the Epic training environment. The role is one that bridges clinical workflows and technology in the delivery of education to all end users across the organization. The role requires knowledge and expertise in educational processes including curriculum development delivery of education in various modalities and evaluation methodologies. The Epic Principal Trainer will serve as a support to Epic credentialed trainers and provide guidance as needed. This role is part of the HIS project structure with a key responsibility to design deliver and sustain our systems to address both clinical and non-clinical needs ensuring the HIS is utilized effectively and efficiently in patient care.

Accountabilities :

• Design develop and maintain engaging curriculum content and instructional material for all clinical and non-clinical end users of Epic (e.g. lab techs porters allied health professionals nurses pharmacists registration and finance staff etc.)
• Collaborate with organization leaders subject matter experts application analysts and the organization development department to incorporate organizational best practices into the curriculum content
• Design build and maintain central repository for learning content with version control
• Build test and maintain training environments while providing support and troubleshooting issues as required
• Develop training curriculums that are in alignment with adult learning principles instructional design font formatting and content placement to ensure learners can easily understand the context and absorb the information effectively
• Ensure compliance with curriculum creation and training delivery standards templates and processes
• Determine the criteria used to judge learners performance and develop assessment instruments
• Uses feedback tools and assessment results to evaluate instructional effectiveness and revises curriculum as needed
• Provides support guidance and credentialing to credentialed trainers
• Review Nova Notes and update training curriculum tip-sheets and MST environment to reflect system upgrades
• Maintain mitosis process for MST and ACE environments to ensure test patients are refreshed accurately and according to schedule which includes testing all master patients in ACE environments before duplication
• Create and maintain documentation to build a repository of key configuration decisions and associated build
• Work closely with the Epic HIS vendor project team and operational subject matter experts to help create the future state workflows by participating and leading site visits working group meetings validation sessions and other related meetings
• Facilitate and participate in meetings to discuss deliverables issues end user concerns and upcoming milestones.
• Work closely with HIS team members to identify document and troubleshoot issues to find creative resolutions
• Partner with Epic vendor representatives to maintain communication and help vendor staff understand hospitals operational needs
• Achieve Epic certification and / or accreditation
• Participate in an on-call rotation to provide 24 / 7 support
• Work extended hours (days evenings nights weekends) as required

Qualifications :

Additional Information :

Hours : Currently Days (subject to change in accordance with operational requirements)

Salary Range :  $88413.00 - $110526.00

Application deadline : October 24 2025

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process please notify Human Resources at .

While we thank all applicants only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only and not for any other purpose.

Remote Work : No

Employment Type : Full-time

Key Skills

Business Development,Classroom Experience,Dayforce,Go,Cloud Computing,AWS,Teaching,Administrative Experience,Leadership Experience,negotiation,SAS,Data Analysis Skills

Experience : years

Vacancy : 1