Service TechnologistRed Rover Recruitment • Vaughan, York Region, CA

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Service Technologist

Red Rover Recruitment • Vaughan, York Region, CA

15 days ago

Job type

Full-time

Job description

Location

Onsite in Vaughan (Concord), ON + 30-50% travel to Canada and the US

About our client

Our client is a leading Canadian manufacturer of engineered rotating equipment for the wire, cable, umbilical, and hose industries. They design and build high‑performance machinery such as armouring, stranding, cabling, and taping lines, serving customers across North America and globally. With a strong focus on innovation, quality, and customer partnership, they are a trusted OEM partner in the industrial machinery space and are well positioned for continued growth in a specialized, high‑value niche.

About the Role

Reporting to the Electrical Engineering Manager, the Service Technologist will engage in the development of cable manufacturing machinery to rival industry leaders. This collaborative role involves working with cross‑functional engineering and production teams, requiring a team player mindset. The position is essential for our client’s engineered projects and directly impacts company growth and customer satisfaction.

Responsibilities

Installation of engineered solutions into our client’s customers’ facilities

Equipment and machine commissioning, including machine assembly (electrical and mechanical)

Program installation and troubleshooting

Machine validation and testing, including all related problem solving

Equipment training for customers

Customer service and preventative maintenance

Technical writing – documenting procedures and writing compiled work instructions

End‑user manual – validation, writing, and modifications

End‑user machine testing – UI testing, alarm validation, and safety testing

Service documentation – field service reports and action item reports

Qualifications

3+ years of experience as a Service Technician / Technologist or Engineer working for an OEM (Original Equipment Manufacturer)

Graduate of a 3‑year electrical or electro‑mechanical engineering technical program from a post‑secondary school or better

Experience in Rockwell Allen Bradley PLC troubleshooting; Siemens experience is an asset

Strong programming skills (PLCs, HMIs, drives) on the Rockwell platform

Experience with advanced PLC / HMI programming and / or Siemens PLCs / HMIs / Drives, plus experience in the cable manufacturing industry or with similar rotary equipment, is highly preferred

Good knowledge of VFDs, including operation, setup, and tuning

Excellent mechanical, electrical, pneumatic, and hydraulic skills and knowledge

Ability to read and understand drawings, with the ability to assemble, understand, and solve issues

Excellent communication skills (written and verbal); multilingual abilities are an asset (e.g., Spanish, German, Italian)

Travel‑friendly : this position is not a road warrior, but applicants must be comfortable working 30% out of town and able to work in Canada and the US (including valid passport and no travel restrictions)

Clean Driver’s License (G)

Physical Requirements

Ability to lift, push, pull, and move up to 50 lbs. on a routine basis

Ability to climb ladders and stairways regularly throughout the work shift

Ability to observe conditions and others as a safety attendant, staying alert while seated for long periods as needed

Ability to use hand tools, power tools, and other tools and equipment in a safe and controlled manner

Ability to perform inspections of site, tools, and equipment

Ability to perform behavioral observations focused on safety and process improvement

Ability to follow safety protocols and to report any incident, unsafe act, or unsafe condition immediately to the site supervisor and safety manager

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Service Technologist • Vaughan, York Region, CA

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