Shift Supervisor

About the Role :

The Shift Supervisor, Municipal Operations will be responsible for responding to after‑hour service calls and directing staff required for emergency repairs and / or other operational activities that extend beyond the regular weekday work hours and on weekends. The Supervisor will routinely oversee up to 7 staff and periodically, in the case of winter operations, as many as 21 staff.

The Shift Supervisor will work collaboratively with the individual Unit Supervisors to ensure continuity in operation of roads, wastewater collection, water distribution and passive parks. The Shift Supervisor will also guide and direct Temporary Supervisors assisting in larger after‑hour operations.

The Shift Supervisor will be expected to obtain and then, maintain provincial designation as a Certified Roads Supervisor (CRS‑I) and / or as a Certified Engineering Technician (C.Tech).

What You'll be Doing :

Responds to reports of problems and / or requests for services beyond regular working hours including :

• Inspecting reports of problems and / or failure of municipal road, wastewater, water and parks infrastructure; assesses cause of problem and determines required course of action
• Takes immediate action to mitigate safety risk to the public and / or damage to infrastructure systems
• Issues Call Outs and / or dispatches On Duty staff as required to attend scoped emergencies such as : routine water‑main breaks, sewer lateral blockages, damaged / missing traffic signs, hazardous debris clean up on roads, blocked drainage inlets, routine environmental spills
• Escalates large‑scale and / or non‑routine problems to the appropriate Manager or, in the case of Water Distribution or Wastewater Collection system, to the designated 'Overall Responsible Operator'

Oversees planned and / or anticipated after‑hour operations including :

Maintains a safe workplace by :

Ensures appropriate use of city resources by :

Demonstrates and maintains proactive communications by :

Maintains and develops competency related to infrastructure operations by :

What's Required :

Basic technical knowledge of :

Familiar with :

Capable of :

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