Customer Service / Lot Attendant

Overview

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Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. You will also assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today. U-Haul offers on-the-job interviews and incentives, including a signing bonus program as described below and through the 1-2-3 Punch Certification Program at retail stores.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Qualifications

Work Environment & Physical Demands

The work involves moderate risks or discomforts requiring safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. May require protective clothing or gear such as masks, goggles, gloves, or shields. The work may require some physical exertion, including standing for long periods, moving indoors and outdoors, reaching objects at varying heights, and handling equipment weighing up to 50 lbs with or without assistance.

Compensation & Benefits (Highlights)

Job Details

Note : The listing includes additional postings and informational pages not directly related to this role. This description focuses on the Customer Service / Lot Attendant position at U-Haul.

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