Sr. Specialist Registered Nurse

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Work Arrangement: This is a fully remote position requiring frequent travel within Edmonton and its surrounding areas. Travel will also be required within Northern Alberta Saskatchewan and Manitoba. Mileage reimbursement applies.

Job Summary:

The Sr. Specialist coordinates and delivers services related to a McKesson Specialty Health patient support program. The role involves interaction with patients families physicians nurses other HCPs the client and McKessons multidisciplinary team through web-based phone and in-person communication. The Sr. Specialist must follow all corporate divisional departmental and program-specific SOPs.

Section A - Specific Responsibilities:

Program Coordination & Case Management

• Perform patient and HCP registration according to program protocols.

• Review and validate information to initiate services accurately.

• Schedule next steps based on program protocols to ensure continuity of care.

• Enter data collected at all points of contact.

• Conduct reimbursement investigations with public/private payers coordinate Special Authorization submissions and manage escalations per program guidelines.

• Liaise with physicians offices clinics infusion service providers the Specialty Pharmacy team and other stakeholders to ensure coordinated service delivery.

• Complete financial eligibility assessments based on program criteria.

• Manage caseload within assigned territory.

Patient & Family/Caregiver Support

• Serve as initial contact for clinics requesting patient onboarding.

• Assess readiness for learning and schedule pump training accordingly.

• Provide diseasespecific education to patients and families.

• Train patients families and HCPs on infusion pumps.

• Facilitate delivery of medication and infusion supplies.

• Communicate learning barriers to clinics.

• Troubleshoot pump issues and coordinate replacement when required.

• Provide support for sideeffect management.

• Notify clinics of relevant patient communications as required by the program.

• Conduct followup calls/visits based on patient/family competency and needs.

• Respond to ad hoc patient family or clinic inquiries using program guidelines.

• Provide additional support for patients with physical challenges or limited support networks which may require extra travel.

• Identify and report AE/SAE/PCs according to program instructions.

• Participate in the rotation for 24/7/365 oncall support.

• Deliver pump training to clinic or ward nursing staff upon request.

• Document all interactions in the McKesson database.

• Communicate key patient issues to colleagues when unavailable.

• Maintain current knowledge of McKesson SOPs and program practices.

Section B General Responsibilities:

• Support continuous improvement activities (process quality training).

• Maintain accuracy of program documentation.

• Participate in subjectmatter meetings as required.

• Communicate effectively with the multidisciplinary team.

• Participate in afterhours emergency call rotation based on program guidelines.

Section C Position Requirements:

Education & Experience

• Licensed RN with minimum 5 years of nursing experience.

• Preferred experience: ICU Emergency Cardiology or Respirology.

• Valid provincial drivers license and reliable vehicle.

• Flexibility to travel (approx. 50%).

Skills & Competencies

• Strong teaching skills adaptable to patient/family needs.

• Excellent presentation communication and interpersonal skills.

• Bilingualism in French is an asset.

• Strong listening questioning and problemsolving skills.

• Knowledge of public and private reimbursement processes.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Strong computer skills.

• Ability to work flexible hours and travel on short notice.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to .

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