Business Development Manager

Location : Hamilton, ON | Type : Full-Time | Travel : ~40% locally

The Business Development Manager is responsible for driving revenue growth by identifying, developing, and managing new business opportunities and strategic accounts. This role focuses on sales prospecting, relationship building, key account planning, and closing high-value deals, while aligning with company objectives and values.

Responsibilities :

• Prepare sales prospecting and customer targeting plans to create engagement opportunities in key accounts.
• Proactively build a pipeline of prospects through outreach, referrals, and relationship building.
• Engage prospects regularly to progress opportunities to quotation / proposal stage.
• Support marketing and internal teams with research to identify leads and business opportunities.
• Develop and execute Account Development Plans (ADPs) for key accounts and communicate with account management teams.
• Provide revenue growth forecasts and maintain strong relationships with key accounts.
• Build knowledge of customer sectors, products, and competitors; share insights with internal teams and marketing.
• Use team resources to resolve account issues and achieve sales and margin targets.
• Balance opportunity nurturing with relationship building through in-person and virtual engagement.
• Network and represent the company at industry events to enhance visibility and generate leads.
• Maintain accurate CRM (HubSpot) records and regularly report pipeline status.
• Apply commercial judgment to qualify opportunities and prepare professional quotations / proposals with technical teams.
• Ensure proposals are technically sound, commercially viable, and support margin goals.
• Maintain sales forecasts with risk analysis and manage customer decision-making interfaces to convert opportunities.
• Align with company objectives, values, and principles, maintaining professionalism and team collaboration.
• Adhere to company processes (BMS), provide timely reporting, and plan work effectively.
• Continuously improve knowledge, skills, and efficiency; act as an internal ambassador with a can-do attitude.

Requirements :

Desirable :

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