Our client, a well-established, truly independent, and family-owned Insurance brokerage in Hamilton, ON are currently in growth phase and are looking for and experienced Commercial Lines Account Manager with Mid to Large market experience to support their growing operations. If you are looking to bring your experience to a culture-oriented environment with plenty of growth and mentoring opportunities, this could be a great place to build a career!
Benefits & Perks
- Competitive salary commensurate with experience
- Full benefits package
- Annual bonus (consistent track record of paying out)
- Referral commission on Friends and Family Policies
- Opportunities to grow internally
- Learning, training and development opportunities
- Reimbursement for professional development
Responsibilities
Manage the daily servicing of the client portfolio in collaboration with ProducersAssess clients’ current coverage, claims history, and exposures to identify appropriate insurance solutionsEnter and maintain accurate information for new clients and claimsRespond to client inquiries and handle urgent requests as neededDevelop strong client relationships and gain a thorough understanding of their needsWork with insurance partners to secure optimal risk transfer solutions for clientsRecord all communications and interactions with clients, insurers, and other stakeholdersAddress client questions about policies, coverage, and payments promptly through various communication channelsPrepare and send out renewal binders as instructedOversee and manage accounts receivable for assigned clientsQualifications
RIBO License in good standing is required (CIP, CAIB, CRM designations are assets)Minimum 3 years of account management experience with diverse Mid-Large market accounts ($20,000 and above in premiums)EPIC experience is a bonusExceptional written and verbal communication, and listening skillsStrong attention to details and organization skillsAt Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.