RQ10322 - Infrastructure Integration Specialist (N / S) - Senior

Responsibilities

• Working knowledge to provide guidance / training and technical expertise to junior staff.
• Fulfil mandated Data Centre availability, reliability, efficiency and uptime service commitments.
• Engaging appropriate internal or external service provider resources, as required, to resolve issues in order to mitigate support failure and interruption to Data Centre operations.
• Guiding, monitoring, and coordinating work conducted by internal and external service providers, providing direction on work procedures and ensuring mitigation of adverse impact.
• Maintenance and support of the IT hardware infrastructure at the Data Centre's.
• Analysis and resolution of hardware and server incidents and problems for infrastructure.
• Documentation and implementation of infrastructure Change Requests.
• Updating incident and problem tickets, reporting on incidents, problems, and changes, identification and mitigation of risks to the infrastructure, updating the Configuration Management Database.
• Making Changes and recommendations for enhancing server infrastructure, decommissioning of hardware including servers, storage devices and other relevant components including coordination of disposal.
• Available for on-call support when required.
• Working knowledge of network topology, security architecture, server build, and physical infrastructure, and deployment models.
• Server installation and configuration.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

#J-18808-Ljbffr