customer service clerk

1724629 Alberta Ltd. o/a Strathcona Registry
Edmonton, AB, CA
$22,5 an hour
Permanent
Full-time
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years

Work setting

  • Relocation costs covered by employer
  • Willing to relocate

Tasks

  • Train staff
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Punctuality
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Initiative
  • Ability to multitask

Health benefits

  • Dental plan
  • Health care plan
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 to 40 hours per week
  • 8 days ago
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