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Optical Associate
Optical AssociateFactory Optical and Optiks International • Calgary, AB, CA
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Optical Associate

Optical Associate

Factory Optical and Optiks International • Calgary, AB, CA
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Optical Associate role at Factory Optical and Optiks International.

Optiks International - Calgary - South Trail Crossing, partners of solis optics - a division of FYihealth group.

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. When you join solis optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally.

Why You Should Join Us

With over 60 partner locations across Canada, solis optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and while the name on the door might change, we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience. Our locations carry Canada's largest selections of designer eyewear. At solis optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience. Join our team at solis optics and help us in creating a remarkable customer experience and finding a frame for every face.

How You'll Benefit

  • A comprehensive total rewards package
  • Competitive wage and benefits
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities

The Role

The Optical Associate plays a critical role within solis optics and is crucial to our success by delivering world‑class service to our customers. You'll often be the first point of contact with the public, so you must bring your passion for people and a drive to deliver an exceptional customer experience. This part‑time role works 20‑29 hours per week. Our store is open 7 days a week and open availability for all shifts is preferred.

What Will You Be Doing?

  • Educate clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Inform customers about advances in corrective eyewear solutions and assist with the selection of frames to suit your client's aesthetic and performance needs
  • Interpret optical prescriptions as written by an optometrist
  • Perform frame and facial measurements to ensure correct fit and positioning of new eyewear and perform repairs and adjustments to returning customers
  • Submit prescription eyewear requisitions to our manufacturing lab
  • Arrange and maintain the retail display area
  • Contribute to store retail sales goals
  • What Do You Bring?

  • Previous retail sales and customer service experience is ideal
  • Passionate about customer experience; a great communicator who can provide exceptional interactions with customers
  • Committed to excelling as a member of a high performing team
  • Able to multi‑task in a fast‑paced environment
  • Good computer knowledge, including Microsoft Office Suite
  • solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on‑trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

    At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

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    Associate • Calgary, AB, CA

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