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Customer Order and Fulfillment Specialist (Contract)Waterloo, ON
Customer Order and Fulfillment Specialist (Contract)Waterloo, ONCB Smart Recruit • Waterloo, Ontario, Canada
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Customer Order and Fulfillment Specialist (Contract)Waterloo, ON

Customer Order and Fulfillment Specialist (Contract)Waterloo, ON

CB Smart Recruit • Waterloo, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Customer Order and Fulfillment Specialist (Contract) Waterloo, ON

Were hiring two Customer Order and Fulfillment Specialists to join a leading global enterprise software company on a contract basis . This is a strong opportunity to support mission-critical order processing and customer service operations within a global B2B SaaS environment.

You'll be part of a team that delivers secure information management and digital transformation solutions for enterprise clients across sectors like healthcare, finance, legal, and government. The role is onsite in Waterloo, ON , with a start date as soon as possible and contract running through February 2026 .

What You'll Do

  • Assist customers with issues related to downloads, license keys, and entitlements

Handle order processing accurately and efficiently

  • Use ticketing systems to manage and track customer inquiries
  • Work cross-functionally to resolve order or access-related problems
  • Ideal Candidate

  • Customer service experience in a technical or enterprise setting
  • Proficiency in ticketing systems (e.g., Zendesk, Salesforce, ServiceNow)
  • Background in order processing, fulfillment, or entitlements

    Strong communication and time management skills

    Location

    Onsite in Waterloo, Ontario

    Compensation

    $40 CAD / hour (contract role, 8-month term)

    To apply, please send your resume, brief bio, and bill rate to : claudelle@cbsmartrecruit.com

    Hiring is moving quickly. Submit as soon as possible for consideration.

    Create a job alert for this search

    Fulfillment Specialist • Waterloo, Ontario, Canada

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