Conference Coordinator

About the Role :

Reporting to the Associate Director, Conference and Parking Services the Conference Coordinator plans and executes smaller events and conferences across Brock University. The Conference Coordinator is responsible for managing a portfolio of events, securing new business, coordinating with campus partners, and providing exceptional customer service to ensure event success and client retention. The incumbent also supports the Senior Conference Coordinators with larger complex events.

Key Skills and Experience :

• An undergraduate degree in a relevant discipline or an equivalent combination of education and experience would be considered.
• Valid G class driver’s license with an acceptable driver’s abstract.
• Experience in an area such as retail, hospitality, conference and event planning, or customer service experience.
• Strong computer competency, including knowledge of Microsoft Office.
• Effective budgeting and record keeping skills.
• Knowledge of the University environment and related practices.
• Promotes and embodies inclusivity and respect within the workplace and the broader community.
• Effective verbal and written communication skills.
• Exceptional customer service skills and the ability to build plans to exceed customer expectations.
• Ability to generate sales opportunities.
• Flexible and responsive to changing needs in a dynamic and fast-paced environment.
• Demonstrated ability to meet deadlines and propose approaches to improve outcomes.
• Ability to appropriately handle urgent situations in a calm, diplomatic and tactful way.
• Demonstrated project management skills and the proven ability to independently design, implement, manage, lead and execute multiple projects simultaneously.

Preferred or Asset Skills :

Satisfaction and Support :

Salary and Total Rewards :

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and / or Caribbean, as racialized and / or as from ethnic and cultural minority groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.

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