Head of IT Infrastructure Operations

• Partner with business and technology leaders to ensure infrastructure directly enables strategic goals.
• Define and evolve infrastructure roadmaps that prioritize agility scalability and resilience.
• Provide thought leadership on emerging technologies such as SASE Zero Trust edge computing and AI-driven infrastructure.
• Use Balanced Scorecards and OKRs to align IT performance to strategic outcomes.

• Oversee design delivery and optimization of hybrid infrastructure (on-prem colocation Multi-cloud).
• Drive automation-first practices for provisioning monitoring and incident management.
• Champion infrastructure-as-code (Terraform Bicep PowerShell Python) and orchestration frameworks.
• Ensure robust disaster recovery backup and business continuity capabilities.

• Implement resilient architectures that meet demanding availability and latency requirements.
• Embed compliance-by-design aligned with SOC1/2 PCI and ISO27001.
• Maintaining full compliance with security standards and supporting regular audit reviews.
• Partner with InfoSec to operationalize Zero Trust and layered security across environments.
• Lead cost optimization and FinOps practices to balance innovation with fiscal responsibility.

• Lead and mentor a cross-functional team of infrastructure engineers and architects.
• Build a culture of collaboration accountability and continuous learning across global teams.
• Develop strong vendor and partner relationships to ensure flexibility and value.
• Develop team capabilities through training cross-functional collaboration and continuous improvement practices.

• 10 years of progressive experience in infrastructure leadership engineering or architecture.
• Proven success in hybrid environments (data centers colocation AWS Azure).
• Strong knowledge of networking (SD-WAN firewalls VPNs) compute storage (SAN/NAS) and virtualization.
• Hands-on expertise with automation orchestration and observability platforms.
• Ensure the design implementation and optimization of virtualization and containerization technologies to enhance scalability portability and efficiency across hybrid cloud environments.
• Strong understanding of compliance and regulatory frameworks.
• Skilled communicator able to engage executives and technical teams with equal impact.
• Certifications such as AWS/Azure Solutions Architect VMware VCP Cisco CCNP/CCIE or similar are valued.

Required Experience:

Director