Position Details
- Position: Shift Supervisor - Security Guard
- Site: Cadillac Fairview – 15 York Street (Maple Leaf Square)
- City: Downtown Toronto, ON
- Status: Full-Time Nights
- Hours: Static Continental Nights – 1900-0700
- Pay Rate: $22/hr.
- Internal Posting Date: February 27, 2026
- Internal Closing Date: March 6, 2026
- External Closing Date: March 13, 2026
Job Description
Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties. Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager's rules and standards for the Property are maintained. By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property.
Job Duties
- Lead and supervise 1–3 guards; coordinate with Site Director and Property Management
- Conduct visible foot patrols; engage tenants, guests, and visitors proactively
- Provide exceptional customer service, directions, escorts, and general assistance
- Ensure safety, access control, and fair enforcement of property rules
- Respond to emergencies, disturbances, crimes, and medical incidents (First Aid/CPR/AED)
- Observe, report, and assist police; manage trespassers and unauthorized persons
- Support tenants/merchants during incidents and special events
- Identify, report, and follow up on hazards or deficiencies
- Maintain activity/event awareness to assist visitors effectively
- Control vehicle traffic and facilitate access to restricted areas
- Prepare accurate written reports and maintain logs
- Perform physical duties including walking, standing, and securing doors
- Support sustainability by managing lighting and energy use
- Perform emergency management and other duties as assigned
Requirements & Qualifications
- Valid Ontario Security Guard License
- Valid Standard First Aid and CPR Level - C certification – issued by a WSIB‑approved provider*
- COVID‑19 – Fully Vaccinated (Min 2 doses)
- Must have a minimum 1 year of supervisory experience working in Security or equivalent
- Basic computer (keyboarding) skills are required
- Knowledge of applicable federal, provincial and municipal legislation and regulations required
- Excellent interpersonal skills
- Demonstrated ability to multi‑task
- Proficient in English (both oral and written)
Benefits
- Opportunities for training and professional development
- Competitive salary and benefits package
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Additional perks
- Daily pay available
Certification Requirements
- Management of Aggressive Behaviour (MOAB)
- Use of Force in Class Training
- Authorized to legally work in Canada
Additional Information
Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high‑quality service and always having fun!
Paladin Security has a diverse workforce and is committed to a workplace culture of respect, inclusion, and diversity. We provide accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays