Assistant General Manager- Ottawa

A strong high level successful restaurant manager in upscale casual dining.

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key responsibilities :

• Responsible for creating and enhancing a restaurant culture that drives excellence in every aspect of hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals
• Monitors, directs and coordinates effective cleanliness and organization of the environment effort throughout the operation
• Establishes, directs and reviews beverage procedures to ensure adequate accountability, quality, presentation and service performance
• Remains current on municipal laws and regulations with respect to our industry. Produces approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits.
• All managers are directly overseeing the recruitment, training, development and mentoring of current leader potentials and existing managers
• Direct involvement in and follow up with, all disciplinary action and performance management of all management team members and staff; (working in conjunction with the GM)
• Conducts frequent audits of your restaurant to ensure excellence in all areas
• Handles or assists with any guest related complaints and / or comments as well as coordinates the proper follow up
• Oversees the development of the front-line crew to ensure training and guidance.
• Prepares all local financial and operational weekly reporting required for delivering and analyzing the financial results of the restaurant on a regular basis as a management team. Reviews any significant variances from the budgeted figures. Ensures practices meet or exceed yearly financial targets.
• Monitors the expenses of the restaurant as a group to ensure that effective cost-containment practices are in place (systems). Also ensures that operating expenses are in line
• Evaluates training procedures / results to assure that all employees are contributing to a high level of guest satisfaction and will partake in any training of front-line teams given to them from the GM
• Management, teaching and coaching of our business success foundation
• Champion’s recognition and motivation efforts throughout to meet our goal of being the employer of choice in the restaurant industry
• Key contributor to long term planning and brand positioning
• Coordinate and implement food promotions, menu planning to maximize guest experience and sales growth
• Develop and maintain positive relationships

Key Requirements :

Opportunities

With our company, you will have the chance to :