Manager, Information Technology

A Rewarding Career at CASA Mental Health Are you passionate about creating hope for children, youth and families?

At CASA Mental Health, every role contributes to our vision of a community where all children and youth are empowered to thrive.

Job Details Salary range : $82,280 - $128,960 Shift structure : Monday to Friday, 7.25 hours per day Primary location : Edmonton, CASA West Union : Exempt FTE :  1.0 Status :  Permanent  Hybrid / Multi-site About the Role CASA Mental Health is seeking a dynamic Manager, Information Technology (IT), to oversee our IT operations, ensure that our infrastructure can grow seamlessly with our business needs, and spearhead our transition to cloud-based services.

The Manager, IT, will foster a culture of innovation, collaboration and continuous improvement within the organization.

The Manager, Information Technology, will : Lead daily IT operations, ensuring systems and services are reliable, secure, and well supported.

Oversee administration of Microsoft 365 (Teams, Exchange, SharePoint, Entra ID, Intune, Defender).

Support cloud and on-prem infrastructure, networking, and endpoint environments.

Ensure strong cybersecurity practices, including access controls, MFA, endpoint protection, and security awareness.

Manage end-user support services and improve service delivery and documentation.

Partner with leaders and staff to understand technology needs and recommend practical solutions.

Manage IT vendors, contracts, and licensing.

Track and manage IT budgets, assets, and renewals.

Support technology projects and organizational change initiatives.

Knowledge, Skills and Abilities Strong technical knowledge of network, hardware, software, computer operating systems, protocols and standards.

Proven experience in IT management, with a focus on cloud technologies.

Strong knowledge of IT infrastructure, networking and security.

Experience working in a team-oriented, collaborative environment.

Excellent leadership, communication and project management skills.

Ability to manage multiple priorities and work effectively in a fast-paced environment.

Ability to present ideas in business-friendly and user-friendly language.

Highly self-motivated and directed.

Exceptional end-user service orientation.

Qualifications and Experience Post-secondary degree or diploma in computer science, information technology or related field.

Five years of progressive experience in an IT management or leadership role.

Other combinations of education and experience will be considered.

Conditions of Employment A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check.

This would be the financial responsibility of the successful candidate.

Experience in healthcare, public sector, or regulated environments is an asset.

CISSP or equivalent certification is an asset Valid Class 5 driver’s license and access to a reliable vehicle.

Your Well-Being Matters At CASA, we know a career in mental health is more than just a job, it’s a calling.

That’s why we take care of the people who make that care possible.

We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer : Employer-paid health and dental benefits, including $1000 per paramedical practitioner and $2,000 annually in mental health services.

Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.

Defined contribution pension plan with generous employer match.

Five paid wellness days plus a holiday break in December to spend time with loved ones.

Paid time off for illness, bereavement, moving and education.

Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.

Access to our Employee Assistance Program (EAP) and a range of employee discounts.

Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.

Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Apply today to start making a difference for Alberta’s children and families!

Your success matters to us.

If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org Closing Date : February 18, 2026 Please quote the following competition number in your application materials 26-026  Powered by JazzHR