Bilingual (FREN) Customer Service Support| Healthcare | Work-At-Home

• Provide customer service support to the providers via phone and email
• Provide accurate reporting data in compliance with industry standard
• Be point of contact for the event vendor management process includes activating and adding new vendors
• Accurate issuance of payments to vendors and others
• Generating pre and post event reporting
• Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities

Qualifications :

• Fluency in French AND English
• Exceptional customer service skills
• Proven written/communication skills with high attention to detail
• Good knowledge of MS Office
• Self-Driven strong multitasking abilities
• Ability to work individually and with a team
• Prior experience in healthcare setting ( preferred)
• Prior project /event planning experience (plus)
• SME/Floor support experience (plus)

Additional Information :

As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the worlds most known brands in dozens of industries including Banking & Financial Services; Insurance; Communications Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel Transportation Hospitality & Logistics; and Mortgage Services helping them to better support and serve their customers.

Remote Work :

Yes

Employment Type :

Full-time

Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Experience: years
Vacancy: 1