IT Systems Officer (Summer Student)

ABOUT US

The Children’s Aid Society of the Districts of Sudbury and Manitoulin (CASDSM) is a non-profit community organization that strives to ensure the safety and well-being of children and youth in the community, with a focus on diversity, equity, and inclusion. We partner with parents, caregivers, and the community to provide a safe environment for children and youth through equitable, culturally aligned services.

POSITION SUMMARY

Are you looking to gain hands-on experience in the IT field? The Summer Student position as a Systems Officer offers an exciting opportunity to develop your technical skills and knowledge. Working under the direction of the Information and Technology Services Supervisor, you will assist with maintaining, supporting, and troubleshooting the agency’s technology systems, including software, hardware, and networks. This position will give you the chance to work on meaningful projects, build valuable technical expertise, and contribute to the smooth operation of our agency.

DUTIES AND RESPONSIBILITIES :

• Provide technical support to staff experiencing issues with agency software, hardware (PCs, laptops, tablets, cell phones, and servers), computer networks, and audiovisual equipment (e.g., scanners, digital cameras, teleconferencing equipment, and printers).
• Install and support network and computer hardware, software, cabling, and peripherals.
• Perform routine maintenance and repairs on systems and equipment as needed.
• Assist in maintaining the agency's database system and security software (e.g., Windows, MS Server, SharePoint, and Exchange server).
• Perform regular file backups and assist with recovery efforts as required (e.g., AppAssure Replay).
• Prepare and deliver orientation for staff on the use of designated software programs (e.g., Microsoft Office Suite).
• Assist in researching and evaluating new software and hardware solutions to ensure cost-effective options.
• Support remote access, internet security, and virtual private networks.
• Configure, maintain, and support telephone and building security systems.
• Perform other related duties as assigned.

REQUIREMENTS :

Be between 15 and 30 years of age at the start of employment.

EQUITY AND INCLUSION :

The Children’s Aid Society of the Districts of Sudbury and Manitoulin is an inclusive employer committed to equity and diversity. Accommodations are available upon request for applicants participating in all parts of the recruitment and selection process. Applicants who require accommodation are encouraged to notify us, and we will make every reasonable effort to meet their needs.

FUNDING CONTINGENCY

This summer student position is dependent on the successful approval of funding through the Canada Summer Jobs program. Employment is subject to confirmation of funding.