Talent.com
Senior Program Delivery Manager
Senior Program Delivery ManagerFenergo • Toronto, Ontario, Canada
No longer accepting applications
Senior Program Delivery Manager

Senior Program Delivery Manager

Fenergo • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Description

Company Description :

At Fenergowerenot just building softwareweretransforming how the worlds leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the worlds top financial institutionswereon a mission to change the game.

Weremore than a global leader in AI-powered client lifecyclemanagementwerereimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations we turn complexity into clarity. OurFinCrimeOperating System powered by agentic AI and intelligent automation helps financial institutions move faster act smarter and stay safer across 120 countries.

But wedontstop there.

At Fenergo we believe in a world where financial institutionsarentjust complianttheyreconfident. Where technologydoesntjust meet regulations it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build every innovation we deliver and every partnership we forge is shaped by that some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks our work empowers banks to serve their customers with speed integrity and peace of mind.

Joinus andbe part of a teamthatsbuilding smart solutions solving real problems and shaping the future together.

Overview of Role :

As a SeniorProgramDelivery Manager at Fenergo you will be at the forefront ofsome ofour most strategic client transformations leading the successful delivery of complex multi-workstream SaaS implementations for the worlds top financial institutions. This is a high-impact client-facing leadership role where you will be accountable forprogramoutcomes financial performance and executive-level governance.

You will act as a key leader within our global delivery community not only executing with excellence but also mentoring other delivery managers and actively contributing to the evolution of our best-practice delivery frameworks. This is a crucial role for an experienced leader who thrives on navigating complexity building trusted client relationships and shaping the standards for world-class SaaS delivery.

Requirements

Main Responsibilities :

  • Lead the end-to-end delivery of large-scale multi-workstream client implementationprograms ensuring they are delivered on time on budget and to a high standard of quality.
  • Ownprogram-level commercial and financial governance includingaccountability forStatements of Work (SOWs) change control budget management and margin performance.
  • Build andmaintaintrusted relationships with senior client stakeholders and executive sponsors leadingprogramgovernance forums and ensuring strategic alignment on key decisions and outcomes.
  • Act as a leader and mentor within the delivery community coaching otherProgramDelivery Managers sharing best practices and setting the standard for delivery excellence.
  • Proactively manageprogram-level risks issues and dependencies providing clear data-driven reporting and transparently managing escalations with internal and client executives.
  • Drive alignment across all internal functionsincluding Client Success Product and technical teamsto ensure a cohesive and seamless delivery experience for the client.
  • Contribute to the continuous improvement of our global deliverymethodology sharing learnings from yourprograms to help refine our playbooks tooling and best practices.

Requirements :

  • 10 years ofexperience inprogrammanagement with a proventrack recordof leading large-scale complex SaaS transformationprograms for enterprise clients ideally in the financial services sector.
  • Strong commercial acumen with direct experience shaping and managing Statements of Work (SOWs) change control and multi-million-dollarprogrambudgets.
  • Exceptional executive-level communication and stakeholder management skills with the ability to build trust and influence senior client sponsors and internal leaders.
  • Deep understanding of a range of delivery frameworks (e.g. Agile Waterfall Hybrid) and the ability to tailor the approach to the specific needs of complex multi-workstreamprograms.
  • Demonstrated ability to lead and mentor others with a passion for developing talent and improving how teams deliver.
  • A formal project orprogrammanagement certification (e.g. PMP PRINCE2 Agile / SAFe).
  • Nice to Have :

  • Direct experience with Client Lifecycle Management (CLM) KYC AML or other financial crime compliance technology platforms.
  • Experience delivering projects that involve significant data migration and complex systems integration.
  • Experience working in a fast-paced private equity-backed environment.
  • Ifyoureexcited about this role butdontmeet every requirement we still encourage you to apply. We value people who are eager to learn and grow.

    Benefits

    Our promise to you

    We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.

  • Collaboration : Working together to achieve our best
  • Outcomes : Drive Success in every engagement
  • Respect : A collective feeling of inclusion and belonging
  • Excellence : Continuously raising the bar
  • Whats in it for you

  • Comprehensive Medical Dental and Vision coverage provided through Cigna
  • Access to Cobra Coverage
  • Employee Assistance Programme available via Cigna
  • 401k retirement savings plan
  • Life Accident and Disability Cover offered through Cigna
  • Participation in a Savings and Transformation Scheme
  • Opportunity to earn an annual company bonus based on performance
  • Generous 20 days of Paid Time Off (PTO) annually
  • 3 company closure days for designated holidays
  • Access to extensive training programs including both classroom and online options through Fenergo University
  • Implementation of a Buddy system for all new starters to provide guidance and support
  • Opportunity to work on a cutting-edge Fintech product utilizing the latest tools and technologies
  • Defined training and role tracking to monitor and support your career development and progress
  • Enjoy complimentary lunches provided in the office
  • Work From Home set-up allowance to support a comfortable and efficient remote working environment
  • Salary range $155000-$165000 PA performance related incentives
  • Diversity Equality and Inclusivity

    Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are valued respected and can reach their full potential. We do not discriminate based on race colour religion sex national origin age disability or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications merit and business needs. We believe that a diverse workforce enriches our company culture fosters innovation and contributes to our overall success. We strive to provide a fair and supportive environment for all employees promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

    Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full Time

    Department / Functional Area : Client Services

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 155000 - 165000

    Create a job alert for this search

    Senior Program Delivery Manager • Toronto, Ontario, Canada

    Similar jobs
    Senior Program Delivery Manager — Tech & Banking

    Senior Program Delivery Manager — Tech & Banking

    UniSysTech Consulting • Toronto
    Full-time
    A prominent consulting firm in Toronto, Ontario, is seeking an IT Recruitment Manager to lead the end-to-end delivery of large-scale technology initiatives. The role involves managing cross-function...Show more
    Last updated: 17 days ago • Promoted
    Program Manager, Delivery - CCaaS

    Program Manager, Delivery - CCaaS

    TELUS Digital • Toronto
    Full-time
    Welcome to TELUS Digital — where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunicat...Show more
    Last updated: 2 days ago • Promoted
    Senior Technical Program Manager – Complex SaaS Delivery Lead

    Senior Technical Program Manager – Complex SaaS Delivery Lead

    Highspot • Toronto, Canada
    Full-time
    A sales enablement technology company is looking for a Technical Program Manager in Vancouver.This role involves leading complex solution deliveries, managing product lifecycles, and ensuring custo...Show more
    Last updated: 27 days ago • Promoted
    Service Delivery Manager - (PA2025Q3JB143)

    Service Delivery Manager - (PA2025Q3JB143)

    SS&C Technologies • Toronto
    Full-time +1
    Service Delivery Manager – (PA2025Q3JB143).SS&C Technologies (Canada Corp.Windsor, Connecticut, employing over 27,000 people across 35 countries. We provide technology and service solutions that hel...Show more
    Last updated: 17 days ago • Promoted
    Senior Delivery Manager

    Senior Delivery Manager

    Level19 • Toronto
    Full-time
    We are looking for a Senior Delivery Manager to lead the successful planning, execution, and delivery of complex IT projects, preferably within an Agile environment. You will collaborate closely wit...Show more
    Last updated: 17 days ago • Promoted
    Senior Delivery Leader, Product & Program Management

    Senior Delivery Leader, Product & Program Management

    Slalom • Toronto
    Full-time
    A leading consulting firm in Toronto is seeking a Senior Principal – Client Delivery to lead complex client initiatives and ensure alignment with business goals. This role involves defining project ...Show more
    Last updated: 11 days ago • Promoted
    Technical Program Manager - Cross-Functional Delivery Lead

    Technical Program Manager - Cross-Functional Delivery Lead

    Flexton Inc. • Toronto
    Full-time
    An innovative technology firm in Toronto is seeking a Technical Program Manager to lead cross-organizational programs.In this role, you will develop project specifications, manage timelines, and dr...Show more
    Last updated: 2 days ago • Promoted
    Delivery Manager

    Delivery Manager

    Nascent • Toronto, ON, Canada
    Full-time
    Since 2010, we’ve helped many companies build digital products that people love to use.Working with partners like TELUS, Cineplex, Mastercard, PayPal and RBC, has allowed us to work with teams that...Show more
    Last updated: 7 days ago • Promoted
    Delivery Lead Senior Manager

    Delivery Lead Senior Manager

    Queer Tech • Toronto
    Full-time
    Delivery Lead Senior Manager page is loaded## Delivery Lead Senior Managerlocations : Toronto, 40 King St W.Corptime type : Full timeposted on : Posted 3 Days Agojob requisition id : R00298967 •...Show more
    Last updated: 17 days ago • Promoted
    Program Director : Delivery & Portfolio Leadership

    Program Director : Delivery & Portfolio Leadership

    Havas CX Canada • Toronto C6A, ON, Canada
    Full-time
    A leading digital agency in Toronto is seeking a Director of People, Talent Operations to lead project management teams and ensure delivery excellence across client accounts.This role involves mana...Show more
    Last updated: 30+ days ago • Promoted
    Technical Program Manager, Solution Delivery

    Technical Program Manager, Solution Delivery

    Highspot • Toronto, Canada
    Full-time
    About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales ...Show more
    Last updated: 27 days ago • Promoted
    Strategic Program Manager : Drive Delivery & Growth

    Strategic Program Manager : Drive Delivery & Growth

    TransPerfect • Toronto
    Full-time
    A leading localization services provider seeks a Program Manager in Toronto, Ontario.This role involves overseeing the operational success, enhancing team collaboration, managing program delivery, ...Show more
    Last updated: 17 days ago • Promoted
    Senior Manager, Enterprise Services & Delivery

    Senior Manager, Enterprise Services & Delivery

    CaptivateIQ • Toronto C6A, ON, Canada
    Remote
    Full-time
    A leading sales performance management company in Toronto is seeking a Senior Manager for Professional Services.In this role, you will lead a team of experts and oversee the successful implementati...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Program Manager - eCommerce Delivery Lead

    Senior Technical Program Manager - eCommerce Delivery Lead

    Loblaw Companies Limited • Toronto, Canada
    Full-time
    A leading Canadian eCommerce company is seeking a Senior Technical Program Manager to oversee technical initiatives, ensuring collaboration across multi-disciplinary teams.The ideal candidate will ...Show more
    Last updated: 25 days ago • Promoted
    Delivery Lead Senior Manager

    Delivery Lead Senior Manager

    Accenture • Toronto
    Full-time
    Join to apply for the Delivery Lead Senior Manager role at Accenture.Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s f...Show more
    Last updated: 17 days ago • Promoted
    Manager / Senior Manager Delivery Lead

    Manager / Senior Manager Delivery Lead

    KPMG LLP Canada • Toronto
    Full-time
    At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.The Delivery Service...Show more
    Last updated: 17 days ago • Promoted
    Senior Programme Delivery Manager – SaaS

    Senior Programme Delivery Manager – SaaS

    Darwin Hawkins • Toronto
    Full-time
    Senior Programme Delivery Manager – SaaS.This range is provided by Darwin Hawkins.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message...Show more
    Last updated: 17 days ago • Promoted
    Senior Service Delivery Manager

    Senior Service Delivery Manager

    freelance.ca • Toronto, Canada
    Full-time
    Wondering if you are available for Contract position for Service Delivery manager role with one our Client in Canada.If you are interested and need to get more information about this role please re...Show more
    Last updated: 30+ days ago • Promoted