Program Manager
(Location : Hybrid ,Toronto)
Empire Life is looking to hire a Program Manager to join our Corporate Business Solutions Delivery team! We are actively seeking candidates to fill a current, open position.
You will provide vital leadership, proactively directing the planning, coordination, and successful implementation of large, complex business transformation projects and programs, ensuring alignment with our strategic business objectives.
The total target compensation (TTC) range, including salary and target bonus, is $125,440 - $174,720. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Why pursue this opportunity
- Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
- The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
- Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
What you’ll be working on
Drive the prioritization of all projects and work streams within the program and identify and manage key dependencies that could impact successful deliveryNegotiate and manage allocated resources across competing initiativesCollaborate with key stakeholders to develop business cases for identified opportunitiesFacilitate the definition of appropriate program design and governance to support desired business objectives, in collaboration with program sponsors and stakeholdersEnsure the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the program planUse customized influence strategies to persuade, convince or gain the commitment of key stakeholdersProvide direction, coaching, motivation and support to program and project teamsDefine and champion the realignment of structures, systems and people to support the strategy and achieve business resultsCreate and manage program budget; track and report expenses on a regular basisSchedule and track program timelines and milestones using appropriate toolsDevelop program plans and other communications documentsBe responsible for the quality assurance and overall integrity of the programManage third party contributions to the program as appropriateLiaise and communicate with program stakeholders on a regular basisMonitor and report on the progress of the program to all stakeholders on a regular basisIdentify program issues and deal with those that can be resolved within the program teams; for larger, more complex issues, escalate to program sponsors in a timely fashionIdentify and manage inter-project dependenciesProactively identify and manage program risks and mitigation strategies to minimize risk exposureAppropriately apply change management concepts and approachesEffectively manage any changes to program scope, budget or timelines following change control guidelinesBuild, develop and grow any business partnerships vital to the success of the programDefine program success criteria and continually manage expectations with program sponsors stakeholders and team membersConduct post-implementation program reviews to identify successful and unsuccessful program elements, and create a summary report of findings and recommendations to share with key stakeholdersWhat we’re looking for you to have
10+ years direct work experience managing large, complex business transformation projects and / or programsSubstantial experience building, developing and growing relationships, at all levels of the organizationDemonstrated experience leading discussions and working effectively with senior leadersExtensive knowledge and expertise in project management methodologies and toolsExtensive knowledge and expertise in change management concepts and approachesTechnically competent with Office Suites and Atlassian ProductsExperience in the Insurance or Financial Services industry is an assetPresentation skillsStrong negotiation and influencing skills, applied at all levels of the organizationA University degree or college diploma in Business, Technology or another related field or equivalent experienceProject Management Professional (PMP) designation is an assetIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Beyond the salary
For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes :
Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https : / / www.empire.ca / workatempire .
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .