Transit Supervisor

Transit Supervisor

Location : Leduc, AB

PWTransit is currently seeking a full-time Transit Supervisor to join our team in Leduc.

This highly rewarding and engaging opportunity is tailor-made for an experienced operator or industry professional with a focus on customer service and passenger satisfaction. Reporting to the Transportation Manager, you will supervise a group of approximately 15 Transit Operators, ensuring passenger needs are met and providing leadership and support for our team.

The supervisor would work split shifts. Monday to Friday from 4 : 30 am - 8 : 30 am, and in the afternoons 3 : 00 pm - 7 : 00 pm. May be required to work on the weekends to assist with vacation coverage.

Qualifications :

• High school diploma or equivalent
• A combination of several years' experience as a Transit Operator and some Supervisory experience is preferred. However, a candidate with several years of experience in Management and or Supervision in related fields would be considered.
• Experience in electronic information handling technology such as Dispatch software is considered an asset
• Demonstrated aptitude for conflict resolution and customer service
• Class 1 or 2 driver's license and air brake endorsement
• Driver's abstract with no more than 3 demerit points
• Willingness to undergo drug and alcohol screening
• Clear criminal record
• Ability to handle stressful situations in a composed manner
• Customer service focus
• Detailed knowledge of the Leduc area
• Organization and ability to multi-task
• Diplomacy and tact

Responsibilities :