Brandt Tractor Ltd is currently seeking a Field Foreman reporting to our Cambridge Construction & Forestry location.
The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Cambridge Construction & Forestry Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.
Duties & Responsibilities
- Responsible for the organization of the work performed and quality control
- Supervise the work of service technicians
- Maintain an organized, clean work environment
- Advise and mentor technicians
- Commitment to customer service and service excellence
- Ability to communicate and work effectively with customers, the service team, and other branch personnel
- Establish & maintain an on-call field schedule
- Converse with the customers and operators on the phone, email, or in person
- Manage costs and ensure profitability of the department
- Opening and closing work orders, preparing work orders for warranty
- Other duties as required
LI-onsite
Required Skills
Strong organizational skillsBasic Microsoft Office skills requiredCandidates must be willing to be available after-hoursMust be able to lift up to 50 poundsRequired Experience
Previous mechanical experience in a heavy equipment environment is an assetCertified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade requiredExperience in a service department setting requiredFamiliarity with John Deere and competitive products preferredForklift license preferredStrong organizational skillsBasic Microsoft Office skills requiredCandidates must be willing to be available after-hoursMust be able to lift up to 50 pounds