Attend to other financial transactions, such as plane tickets and travel insurance
Calculate cost of travel and accommodations
Handle reimbursement in case of transportation and hotel reservations cancellation
Recommend suitable products
Supervise clerical staff or other travel counsellors
Investigate new travel areas, hotels and other amenities
Manage difficult situations with customers
Perform general office duties
Sell travel products and travel insurance
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Attend to cancellations and schedule changes
Develop contact lists
Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs