Payment Processing Associate

Job Summary

Under the supervision of the Supervisor, Customer Service - Revenue the successful candidate will be an integral member of the Customer Service team.

Duties and Responsibilities

• Processing and daily balancing of various types of payments, banklines, EFT's, wire, pre-authorized payments, agent payment files and cheques, received for property tax, accounts receivable and from the Bailiff.
• Provide backup to process ownership and mortgage information changes.
• Timely processing of property tax payments utilizing the electronic banking applications and managing the daily payment interface and uploading the daily payment file.
• Researching unapplied payments and transferring them to appropriate tax accounts.
• Prepare required documentation for tax account update and balancing of transactions.
• Transfer Payment data to the tax file on a daily basis and reconcile data with corresponding reports.
• Maintain the PTP file through adding, updating and deleting accounts; review applications and monitor accounts to ensure PTP qualifications are met; download information and send appropriate notification to taxpayers regarding all PTP returned items. Ensure deadlines are met in the creation and delivery of the ASC file for PTP instalments.
• Process Accounts Receivable payments and update in SAP.
• Respond to internal and external customer inquiries both verbally and in writing.
• Perform other related duties as assigned.

Skills and Qualifications

Hourly Rate / Salary :  $ 53,354.00 - $ 71,139.00

Grade :  B

Hours of Work :  35

Work Location :  Civic Centre

Organization Unit :  CPS / Customer Service-Revenue

Department / Division / Section :  CPS / Corporate Services Dept , CPS / Finance Division , Revenue and Taxation

Non-Union / Union : Non Union The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time. Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to .

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and / or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and / or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.