Talent.com
Customer Service Representative - Auto Body
Customer Service Representative - Auto BodyBoyd Autobody & Glass • Central Saanich, Capital Regional District, CA
Customer Service Representative - Auto Body

Customer Service Representative - Auto Body

Boyd Autobody & Glass • Central Saanich, Capital Regional District, CA
13 days ago
Job type
  • Full-time
Job description

Customer Service Representative - Auto Body

Join to apply for the Customer Service Representative - Auto Body role at Boyd Autobody & Glass .

At Boyd Auto Body & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Benefits That Drive Your Success

  • Competitive Pay
  • Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
  • RRSP with company match
  • Annual Paid Vacation Time Off
  • Career Growth Opportunities
  • Ongoing Training
  • A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

Job Description

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Provide friendly customer service over the phone, in person and over email.
  • Schedule appointments for vehicle repair using our repair management system.
  • Ensure timely processing of insurance assignments.
  • Prepare repair order with proper documentation.
  • Record all communication with customers or insurance partners during the repair process using ASE.
  • Manage car rental information.
  • Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.
  • Minimum Education And / or Experience Required For The Job

  • High School Diploma
  • Minimum : 1 year Customer Service experience, ideally in Automotive Industry
  • Required Knowledge, Skills, & Abilities

  • Communicate effectively, both verbally and in writing.
  • Ability to multitask and function well in a fast-paced environment.
  • Enthusiastic and friendly demeanor.
  • Strong knowledge of Google platform and Microsoft Office.
  • Strong attention to detail with a high degree of accuracy.
  • Other Requirements Travel, Physical Requirements, Etc.

  • Valid driver’s license required.
  • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

    Boyd Auto Body & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

    At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative • Central Saanich, Capital Regional District, CA

    Similar jobs
    Outside Parts Sales Representative

    Outside Parts Sales Representative

    Peterbilt Pacific • Victoria, BC, Canada
    Full-time
    The Outside Parts Sales Rep acts as a customer service representative through the delivering of parts and maintains relationships with customers. At Peterbilt Pacific, we aim to conduct our business...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate (Lumber / Building Materials)

    Customer Service Associate (Lumber / Building Materials)

    RONA+ • Victoria, BC, Canada
    Part-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 4 days ago • Promoted
    Outside Sales Representative

    Outside Sales Representative

    Nedco • Victoria, BC, Canada
    Full-time
    For 100 years, Nedco has been a cornerstone in the electrical industry.With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc. As an Outside Sales Representative based in...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    TalentSphere • Victoria, BC, Canada
    Full-time
    TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America.Our client is a manufacturer & distributor and carries one of the most com...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Representative - Go Lime Inc.

    Customer Care Representative - Go Lime Inc.

    Go Lime Inc. • victoria, bc, ca
    Full-time
    Go Lime is Ontario’s market leader in sustainable residential and commercial solutions.We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to mak...Show more
    Last updated: 2 days ago • Promoted
    Customer Care Representative

    Customer Care Representative

    Go Lime Inc. • victoria, bc, ca
    Full-time
    Go Lime is Ontario’s market leader in sustainable residential and commercial solutions.We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to mak...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Victoria, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Service Technician

    Automotive Service Technician

    Supertech Auto Group • Victoria, BC, Canada
    Full-time +1
    Salary : $80,000-$120,000 per year.Are you a skilled Automotive Technician with a passion for diagnosing and repairing vehicles? Here's your chance to join an exceptional team in the automotive ...Show more
    Last updated: 4 days ago • Promoted
    Autobody Technician

    Autobody Technician

    Craftsman Collision 1981 LTD • Victoria, BC, Canada
    Full-time +1
    We're currently seeking a full-time permanent Autobody Technician to join the amazing team at our Bridge Street location in BC. Craftsman Collision is the largest independently owned and operate...Show more
    Last updated: 30+ days ago • Promoted
    Auto Body Technician

    Auto Body Technician

    MasterTech • Victoria, BC, Canada
    Full-time
    We have some awesome opportunities for qualified Auto Body Technicians for a busy collision repair facility in Victoria, BC. Reliable Technicians will join a productive team; providing quality repai...Show more
    Last updated: 4 days ago • Promoted
    Customer Service Representative - Operations Department

    Customer Service Representative - Operations Department

    Proline Management Ltd. • Victoria, BC, Canada
    Full-time +1
    Customer Service Representative - Operations Department : .We are looking for a goal-oriented, motivated & organized customer service professional who has a passion for helping people live and gr...Show more
    Last updated: 30+ days ago • Promoted
    Outside Sales Representative

    Outside Sales Representative

    Floworks International LLC • Victoria, BC, Canada
    Full-time
    CAC Industrial Equipment was established in 2002, and today we are a leading provider of industrial pumps and parts.We are backed by industry leaders and are the appointed distributor for British C...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Glass Technician

    Automotive Glass Technician

    Craftsman Collision 1981 LTD • Victoria, BC, Canada
    Full-time
    Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with.Are you ready to ...Show more
    Last updated: 30+ days ago • Promoted
    LF Sales Rep CA

    LF Sales Rep CA

    LeafHome • Victoria, BC, Canada
    Full-time
    LeafFilter Gutter Protection (Outside Sales Representative) NOW OFFERING A $5,000.FOR PRIOR HIS LICENSED SALES REPS.Real appointments with real homeowners who requested us.Are you tired of chasing ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Domino's Pizza Canada • Oak Bay, BC, Canada
    Full-time
    Hot job opening, fresh out of the Oven!.The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smi...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Parts - Customer Experience Associate

    Automotive Parts - Customer Experience Associate

    Canadian Tire Hillside (Store 365) • Victoria, BC, Canada
    Full-time
    Automotive Parts - Customer Experience Associate.Canadian Tire has been around for 100 years, and we see the reason why every time we come to work. Our amazing team at Canadian Tire Hillside has bee...Show more
    Last updated: 30+ days ago • Promoted
    Auto Body Technician

    Auto Body Technician

    CSN Collision • Victoria, BC, CA
    Full-time
    Quick Apply
    In this position you will play a crucial role in our mission to provide top-notch automotive repair services.Assisting with disassembly and the overall production and mentor other technicians.An un...Show more
    Last updated: 30+ days ago
    Service Specialist

    Service Specialist

    London Drugs Limited • Victoria, BC, Canada
    Full-time
    Youll experience them all at London Drugs.As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer...Show more
    Last updated: 30+ days ago • Promoted