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Manager, Client Implementation (Trade)
Manager, Client Implementation (Trade)RBC • Vancouver, Metro Vancouver Regional District, CA
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Manager, Client Implementation (Trade)

Manager, Client Implementation (Trade)

RBC • Vancouver, Metro Vancouver Regional District, CA
16 days ago
Job type
  • Full-time
Job description

Join RBC’s Manager, Client Implementation (Trade) role and become a critical member of our Implementation and Integration team.

What is the opportunity?

Lead commercial and corporate clients through the end‑to‑end implementation and integration of core trade products, ensuring seamless delivery of tailored solutions and an exceptional client experience.

What will you do?

  • Develop a deep understanding of the core trade product suite and how each product can enable large and complex businesses.
  • Analyze clients’ product requirements to create and execute a tailored implementation plan.
  • Lead multiple implementation cases simultaneously, ensuring onboarding and implementation plans progress in accordance with established expectations.
  • Engage partners for critical activities that support the implementation process.
  • Collaborate with a broader Implementation and Integration Team in Commercial Banking to identify, plan, and deliver exceptional implementation solutions based on clients’ operational requirements.
  • Facilitate a seamless transition to servicing partners upon completion, giving clients clarity and confidence in their products, services, and available support.
  • French language proficiency preferred.

What do you need to succeed?

Must‑have

  • Minimum 3 years of demonstrated excellence in a financial service role involving client interactions focused on trade finance and / or leading projects.
  • Strong critical thinking, communication, and collaboration skills.
  • Proficiency in business acumen and ability to provide meaningful advice.
  • Proven track record of delivering an exceptional client experience.
  • Experience with emerging communications and technology (e.g., web‑based meetings, social media, digital banking, and mobile applications).
  • Nice‑to‑have

  • Post‑secondary education in business administration or financial management (e.g., BBA, B. of Commerce) or equivalent work experience.
  • What’s in it for you?

  • Comprehensive Total Rewards Program including performance‑based bonuses, flexible benefits, and competitive compensation.
  • Leaders who support your development through coaching and management opportunities.
  • Work in a dynamic, collaborative, progressive, and high‑performing team.
  • A world‑class training program in financial services.
  • Job Skills

  • Business Case Design
  • Communication
  • Critical Thinking
  • Effectiveness Measurement
  • Financial Regulation
  • Interpersonal Relationship Management
  • Product Development Lifecycle
  • Product Development Methodology
  • Product Services
  • Results‑Oriented
  • Waterfall Model
  • Additional Job Details

  • Address : 16 YORK ST, TORONTO
  • City : Toronto
  • Country : Canada
  • Work hours / week : 37.5
  • Employment Type : Full time
  • Platform : PERSONAL & COMMERCIAL BANKING
  • Job Type : Regular
  • Pay Type : Salaried
  • Posted Date : 2025‑12‑17
  • Application Deadline : 2026‑01‑07 (Applications accepted until 11 : 59 PM on the day prior to the deadline)
  • Inclusion and Equal Opportunity Employment

    At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth. We foster an environment of respect, belonging, and opportunity for all employees.

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    Implementation Manager • Vancouver, Metro Vancouver Regional District, CA

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