Credit and Collections Analyst

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at SUMMARY

The Accounts Receivable Analyst is responsible for accurate and timely processing of customer receipts to established internal policies, process, and work instructions, as well as financial reporting of Accounts Receivable results. In addition, this team member will provide customer statements, respond to customer inquiries, and act as the initial point of contact for all account inquiries.

KEY DUTIES & RESPONSIBILITIES

Customer Receipts Processing

• Processes customer payments (receipts) in accordance to established processes.
• Communicates with concerned parties such as client or product line controllers and the client’s payables department to follow up, clarify information or resolve disputes (. payment not made on time). Escalates to management, where required.
• Communicates with clients to set up electronic fund transfers (EFTs) for payments.
• Reviews documents for compliance and completeness against established requirements. Identifies non-compliant items and missing information and obtains information to ensure compliance to established procedures and requirements.
• Ensures cash is applied in the appropriate customer within the company ERP.
• Ensures cash application policies and procedures are complete and updated on a regular basis.
• Identifies areas of process improvement and participates in automation of cash application and accounts receivable tasks.
• Prepares, documents and performs bank deposits.
• Review customer funds received and prepare analysis for treasury to transfer funds to the appropriate client or BGIS bank account.

Accounts Receivable Monitoring

Problem Solving

KNOWLEDGE & SKILLS

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!