Hybrid Customer Service Agent — 2 On-site / 3 Remote

A customer service company in Châteauguay is seeking a passionate Customer Service Agent for the Smart Start Division. This role involves being the first point of contact for participants in the ignition interlock program. Responsibilities include handling customer inquiries, resolving complaints, and utilizing the Smartrac system. Applicants should have excellent customer service skills, active listening, and problem-solving abilities. The company offers up to $20 / hour, on-site training, and additional benefits like group insurance and a supportive team.

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