Workforce Manager Implementation Consultant

Position Description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:

• Consult with Clients to develop an optimized solution leveraging ADP best practices and industry trends in order to meet the Client's current and future human capital management needs.
• Provide varying levels of implementation services through configuration, analysis, validation, integration, move to production, go live support, transition, project planning and professional consultative services to Clients to ensure successful implementation.
• Collaborate with the Client project team to insure that the impacts of decisions and approaches are viewed across the solution work streams. Have an understanding of dependencies and workflow intersections.
• Able to talk at a high level about the various components and the touch points between them.
• Adhere to standard work, tools, and approaches when implementing Client solutions. Stays current and incorporates new approaches, tools and processes timely into work.
• Act as the primary functional and technical liaison between ADP and the client.
• Understand project scope, timelines and budget and able to recognize triple constraint risks and addresses or escalate appropriately.
• Provide status reports and updates to Project Manager and other project team members appropriately.
• Serve as subject matter expert on Time and Attendance
• Consult with clients to deliver a comprehensive product solution
• Guide and drive the client towards the best solution for their business needs
• Interpret issues and find creative solutions to help the business with their long terms needs
• Analyze existing systems, interface requirements, business processes
• Partner with client to understand their business related needs
• Incorporate new processes, tools and approaches when recommending product solutions
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Work proactively to provide information, best practices, and training on the ADP products
• Ability to influence client and guide the client to best solution to help resolve their client needs
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise