Manager - Operational Analytics (West) - GCGC

Position Summary :

Under the direction of the Director, Operational Analytics, this position is responsible leading and influencing a high-performing team for a rapidly growing company. We are looking for someone with a strong data analytics background who can partner with various teams analyzing gaming data to drive operational efficiency growth across all areas of the company. The Manager and the team will support all regions across Canada.  This role will have a specific focus upon managing a varied team that supports corporate-wide analysis – largely in the non-gaming space.  If you have a strong data manipulation background with experience in operations, analytics and developing a team, then this is the right opportunity for you. Bring your passion for people, customer service and operational excellence with you to work every day!  The chosen candidate will be expected to take a mentorship role by providing effective coaching and guidance to less experienced analysts, ensuring a safe and welcoming work environment for all employees.  The Director and the team will support all regions across Canada.

Key Responsibilities

• Work closely with the operations team to ensure cross-unit collaboration and to support the operation teams.
• Participate heavily in the annual budget and quarterly reforecasting processes that involve planning, maintaining budgeting and forecasting tools.
• Develop value add tools and assist in system and process improvement projects as needed.
• Work with large quantities of data and master ability to analyze and audit results.
• Create PowerPoint presentations and board book slides with operational statistics for senior leadership.
• Provide reporting metrics for a multitude of processes and projects to regional teams and senior management.
• Understand and master a multitude of systems and processes to provide support and training as needed.
• Perform special ad hoc projects and analysis on a frequent basis.
• Reviews business processes and systems for improvements in accuracy, efficacy, and efficiency.
• Ensure compliance with all data management policy and procedure including crown corporation partners.
• Manage and provide mentorship to a team of analysts.
• Other duties as assigned.

Education and Qualification Requirements

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!