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Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow
Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNowS.i. Systems • Ottawa
Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow

Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow

S.i. Systems • Ottawa
30+ days ago
Job type
  • Full-time
Job description

On behalf of our Defence client, S.i. Systems is searching for a Senior Programmer/Analyst to design, enhance, and migrate an Enterprise Knowledge Management System to modern cloud platforms.

Located and performed on-site in a secure environment in central Ottawa, this contract shall run from November 1st, , until November , with a strong chance of multiple extensions.

Job Tasks:

  • Collaborate with IT Knowledge Managers and stakeholders to analyze requirements and design secure, user-friendly knowledge management solutions.
  • Enhance and migrate the current KMS to SharePoint Online and ServiceNow, ensuring seamless integration with other enterprise systems.
  • Develop and maintain dashboards, usage metrics, and performance monitoring tools to support decision-making.
  • Create interactive templates, workflows, and forms to streamline content creation and process automation.
  • Implement metadata models, access controls, and content validation to align with business and security policies.
  • Conduct regular system reviews, troubleshoot technical issues, and recommend improvements.
  • Support the design of testing strategies and provide documentation for system integration and user adoption.

Deliverables:

  • System architecture and design documentation.
  • Automated workflows with integrated alerts and notifications.
  • New templates, dashboards, and search functionality for classified and unclassified environments.
  • User portal hosting migrated applications and content in a cloud environment.
  • Web content management capabilities including metadata management.
  • Performance monitoring reports and analytics dashboards.
  • Documentation of test plans, cases, and results.
  • Weekly and monthly progress reports to the Technical Authority.

Must Have:

  • 8+ years of IT experience with at least 5 years in solution or system design for knowledge/content management systems.
  • Hands-on expertise with SharePoint Online and ServiceNow Knowledge Management.
  • Strong skills in automation, scripting, and workflow design (e.g., PowerShell, JavaScript, or equivalent).
  • Experience integrating cloud-based systems and APIs in secure enterprise environments.
  • Demonstrated ability to create technical documentation, dashboards, and reports for senior stakeholders.
  • Secret clearance (or higher) to perform work in classified environments.
  • Excellent communication skills, with the ability to work collaboratively in multi-stakeholder teams.


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Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow • Ottawa

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