Driver Coordinator - Toyota Operations

Challenger Motor Freight Inc. is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you require an accommodation at any stage of the recruitment process, please contact us at accessibility@challenger.com and we will work with you to meet your needs.

Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.

Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.

Why you’ll love working here:

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certification

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Driver Coordinator is the main point of contact for their fleet by coaching, assisting and
providing solutions to problems to maximize productivity of the drivers.

Hours of Work:
Monday - Friday, 15:30 - 00:00 (3:30pm - 12:00am)
40 Hours per week.

Work Arrangement:
On-Site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary $38,400 - $48,000
Shift Premium: $1,500/ annual

Work Location & Environment:
Woodstock, Ontario
Woodstock Office located at 715032 Oxford Road 4, Woodstock, Ontario

Key Accountabilities:
▪ Primary Role to Manage/Monitor/Update partner carrier orders
▪ Assist any new partner carriers with proper web update execution
▪ Communicating TMMC requirements / requests
▪ Participating in and supporting driver retention initiatives
▪ Maintaining driver and carrier relations
▪ Monitoring carrier and driver performance
▪ Assisting with the development of the required driver skills i.e.: customs, Hazmat, hours of
service, policy, regulations, satellites, etc.
▪ Assisting with contingency planning for route coverage issues
▪ Notifying customers of all known delays and abnormal conditions
▪ Issuing TMMC reports as required
▪ Assisting with solutions regarding any driver/customer concerns
▪ Completing other duties as assigned

Qualifications:
▪ Knowledge of truckload dispatch an asset
▪ ACE and Customs/border crossing experience an asset
▪ AS400/ICC experience an asset

Required Skills:
▪ Exceptional interpersonal skills
▪ Strong attention to detail
▪ Excellent communications skills (written and verbal)
▪ Strong self-discipline and initiative
▪ Creative and effective problem-solving ability
▪ Ability to work with minimal supervision
▪ Strong attention to detail
▪ Good communications skills (written and verbal)
▪ Strong self-discipline and initiative
▪ Creative and effective problem-solving ability
▪ Intermediate level computer skills and proficient keyboarding
▪ Understanding of North American geography