Bilingual Customer Service Agent (Remote)Stryker • Victoria, Capital Regional District, CA
No longer accepting applications
Bilingual Customer Service Agent (Remote)
Stryker • Victoria, Capital Regional District, CA
7 days ago
Job type
- Full-time
- Remote
Job descriptionRespond professionally to customer inquiries via phone and CRM regarding orders, pricing, returns, and general support Research and resolve order and invoice discrepancies using critical thinking and problem-solving skills Accurately process various order types (direct sale, consignment) via phone, email, and EDI, and confirm receipt with customers Proactively manage open sales orders to ensure timely shipments and clear communication Collaborate cross-functionally with teams like Sales, Finance, Distribution, and Technical Service to provide seamless support Post-Secondary Education Two years’ experience working in a call center / customer service environment Bilingualism (Fluent in both French and English, to include writing and speaking) Experience in the medical field
Overview
Employer Industry : Customer Service and Support
Why consider this job opportunity :
- Salary up to $72,100 plus bonus eligible
- Comprehensive benefits package
- Opportunity for career advancement and growth within the organization
- Flexible remote work opportunity
- Supportive and collaborative work environment
- Chance to contribute to continuous improvement initiatives
What to Expect (Job Responsibilities)
What is Required (Qualifications)
How to Stand Out (Preferred Qualifications)
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Bilingual Customer Service Agent Remote • Victoria, Capital Regional District, CA
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