Talent.com
Client Care Advisor
Client Care AdvisorHome Instead • Richmond, Metro Vancouver Regional District, CA
No longer accepting applications
Client Care Advisor

Client Care Advisor

Home Instead • Richmond, Metro Vancouver Regional District, CA
7 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Client Care Advisor – Help Seniors Age Gracefully and Lead with Heart!

Home Instead® is looking for a confident, charismatic, and organized leader to join our mission of enhancing the lives of aging adults and their families. As a Client Care Advisor , you will take charge in creating positive, meaningful experiences for seniors and their families while driving the growth of our business. If you are passionate about helping others, thrive on seeing challenges as opportunities, and are looking for a leadership role with room for personal and professional growth, we want to hear from you!

This full-time, permanent position offers the chance to work directly with clients and Care Pros across Richmond, North Delta, and Central Surrey. You’ll use your expertise and energy to manage client relationships, lead care consultations, and conduct quality assurance visits, all while helping us expand our market reach through networking and relationship-building.

Why You’ll Love Working with Us :

  • A values-based company that specializes in providing compassionate care for seniors
  • Competitive pay and extended health benefits
  • Vehicle allowance or company vehicle provided
  • Opportunities for growth within a supportive, close-knit team
  • A positive work environment where you can make a real difference in seniors\' lives!

Responsibilities

  • Conduct care consultations with clients and their families, creating personalized care plans that make a lasting impact
  • Lead client-Care Pro introductions and ensure ongoing satisfaction through regular Quality Assurance visits
  • Step in to provide direct care when needed, ensuring continuity of care and staying actively engaged in our mission to serve seniors
  • Build and maintain strong relationships with clients, Care Pros, and key community contacts to help expand our client base
  • Drive growth while maintaining the highest standards of care and service
  • Take a positive, solutions-focused approach to problem-solving, inspiring those around you with your upbeat attitude and strong work ethic
  • Lead the Client Care department to achieve growth through analysis of KPI's and guidance
  • Who We’re Looking For

  • A motivated, outgoing leader who takes pride in their work and views challenges as exciting opportunities for growth
  • At least 2 years of experience in home care, senior care, or healthcare (RN, LPN, HCA, Social Worker, Gerontology or similar experience preferred)
  • Hands-on experience working with seniors, especially those with dementia, mobility issues, or personal care needs (including transfers and lifts)
  • A self-starter who is goal-oriented, dependable, and eager to take on a long-term role with growth potential
  • Must have a valid driver’s license and reliable vehicle, comfortable driving regularly within Surrey, North Delta, and Richmond
  • Excellent communication skills and the ability to build rapport easily with clients, families, and Care Pros
  • Someone who approaches challenges by rolling up their sleeves
  • Key Qualifications

  • Fluent in English (additional languages are a plus!)
  • Strong organizational skills with proficiency in Microsoft Office and virtual collaboration tools (Zoom, Teams, etc.)
  • Able to work a flexible schedule that may include evenings or weekends as needed. Standard schedule will run from Monday - Friday or Tuesday - Saturday.
  • Comfortable working in clients’ homes, community care settings, and our head office in Richmond
  • Clear criminal background check
  • Additional Information

    A Bright Future Awaits You! We are seeking an energetic, positive, and ambitious leader who is passionate about helping seniors live their best lives. If you’re ready to take the lead and make a difference, join our team and help us continue to grow!

    Apply today through Indeed

    Job Type : Full-time

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Mileage reimbursement / Company Car
  • Paid time off
  • Experience :

  • Sales and Customer Service : 2 years (preferred)
  • #J-18808-Ljbffr

    Create a job alert for this search

    Client Care Advisor • Richmond, Metro Vancouver Regional District, CA

    Similar jobs
    Commercial Inside Sales Client Advisor

    Commercial Inside Sales Client Advisor

    Softchoice • Vancouver
    Full-time
    Select how often (in days) to receive an alert : .We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged...Show more
    Last updated: 15 days ago • Promoted
    Hybrid Strategic Client Advocate & Tech Roadmap Leader

    Hybrid Strategic Client Advocate & Tech Roadmap Leader

    Dyrand Systems • Vancouver
    Full-time
    A premier Managed IT Services provider in Metro Vancouver is seeking a Client Services Manager to be the primary advocate for clients. In this role, you will bridge the gap between technical complex...Show more
    Last updated: 4 days ago • Promoted
    PIA Client Service Associate

    PIA Client Service Associate

    TD Securities • Burnaby
    Full-time
    Burnaby, British Columbia, Canada.This role is eligible for commission based earnings.TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportuniti...Show more
    Last updated: 3 days ago • Promoted
    Financial Advisor - Plan, Grow Client Wealth & Serve

    Financial Advisor - Plan, Grow Client Wealth & Serve

    RGF Integrated Wealth Management • Vancouver
    Full-time +1
    A financial planning company located in Metro Vancouver is seeking a Financial Advisor to manage a block of clients and provide high-quality financial services. This full-time, permanent role requir...Show more
    Last updated: 15 days ago • Promoted
    Client Advisor, Personal Insurance

    Client Advisor, Personal Insurance

    Insurance Brokers Association of BC • Vancouver
    Full-time +1
    As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Encouraged to challenge the status quo and never...Show more
    Last updated: 15 days ago • Promoted
    Client Care Specialist - Vancouver South Animal Hospital

    Client Care Specialist - Vancouver South Animal Hospital

    VetCare Canada • Vancouver, BC, Canada
    Full-time
    Welcome, we're thrilled you are considering joining the highly skilled team at Vancouver South Animal Hospital .Why Join The Vancouver South Team. Vancouver South Animal Hospital (southvanv...Show more
    Last updated: 28 days ago • Promoted
    Inside Mortgage Advisor : Fast Closings & Client Wins

    Inside Mortgage Advisor : Fast Closings & Client Wins

    8Twelve Mortgage • North Vancouver
    Full-time
    A mortgage financing company in Canada is seeking an Inside Mortgage Agent to join their team.The ideal candidate will have a background in sales and be capable of managing client relationships wit...Show more
    Last updated: 10 days ago • Promoted
    Office Specialist / Client Care Team Member

    Office Specialist / Client Care Team Member

    Vancouver Psychology Centre • Vancouver, BC, Canada
    Full-time
    We are a well-established, fast-paced psychology clinic known for exceptional clinical care, professionalism, and a calm, thoughtful environment for families, adults, and children.We are currently ...Show more
    Last updated: 5 days ago • Promoted
    Client Advocate PCAP

    Client Advocate PCAP

    Seamar • Vancouver
    Full-time
    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing,...Show more
    Last updated: 15 days ago • Promoted
    Client Experience Specialist / Associate (Loan Advisor)

    Client Experience Specialist / Associate (Loan Advisor)

    Beautifi • Vancouver
    Full-time
    We are seeking someone who can join our Client Experience (CX) team at a fast-paced and quickly growing Financial Technology start-up. Their primary responsibility is to ensure that every applicant ...Show more
    Last updated: 10 days ago • Promoted
    Investment Advisor

    Investment Advisor

    RBC Dominion Securities • Vancouver
    Full-time
    Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals while we help you reach yours. If you dreamed of starting you...Show more
    Last updated: 15 days ago • Promoted
    Insurance Advisor

    Insurance Advisor

    AimStar Group • Vancouver
    Full-time
    Canadian Investment Dealer, regulated by the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). We pride ourselves on innovation, integr...Show more
    Last updated: 15 days ago • Promoted
    Lead Client Success Advisor

    Lead Client Success Advisor

    Diligent • Vancouver
    Full-time
    Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.The Diligent On...Show more
    Last updated: 15 days ago • Promoted
    Independent Wealth Advisor : Grow Your Client Practice

    Independent Wealth Advisor : Grow Your Client Practice

    Edward Jones • Vancouver
    Full-time
    A leading financial services firm is seeking Financial Advisors to partner with clients and help them achieve their long-term financial goals. Advisors will have the autonomy to grow their practices...Show more
    Last updated: 8 hours ago • Promoted • New!
    Client Partner

    Client Partner

    AEDALSOFT • richmond, bc, ca
    Permanent
    Client Partner – Staffing & Recruitment Solutions.Independent Partner / Contract-Based Role (Performance-Linked Compensation). Client Partner – Staffing & Recruitment Solutions.The Client Partner wi...Show more
    Last updated: 12 days ago • Promoted
    Vancouver Personal Lines Advisor – In-Office, Client-Focused

    Vancouver Personal Lines Advisor – In-Office, Client-Focused

    Impact Recruitment • Vancouver
    Full-time
    A prominent insurance brokerage in Vancouver is searching for a Personal Lines Advisor to provide expert home insurance solutions. You will develop your client base, manage inbound leads, and ensure...Show more
    Last updated: 5 days ago • Promoted
    Client Care Representative

    Client Care Representative

    Pitcher & Doyle • vancouver, BC, ca
    Full-time
    POSITION OVERVIEW Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting.This...Show more
    Last updated: 7 days ago • Promoted
    Client-Centric Wealth Advisor

    Client-Centric Wealth Advisor

    Richardson Wealth • Vancouver
    Full-time
    A leading Canadian wealth management firm is seeking an Investment Advisor to service existing clients and transition them to a new platform. This role involves providing tailored investment advice,...Show more
    Last updated: 5 days ago • Promoted