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Account Manager
Account ManagerDexterra • Brantford, Ontario, Canada
Account Manager

Account Manager

Dexterra • Brantford, Ontario, Canada
11 days ago
Job type
  • Full-time
Job description

WHATS THE JOB

At Dexterra we create exceptional customer experiences that make our clients shine. Powered by passionate people we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As an Account Manager  (Facility Management / Janitorial) reporting to the District Manager you will provide full oversight of custodial services and leadership of our team of staff. In this role you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company including managing profit and loss human resources operational excellence and the health and safety of our employees.

Position Hours : Tuesday to Saturday 11 : 00am to 7 : 30pm (Subject to Change to meet client requirements)

Your work will include :

  • Understands that client retention is embedded as a daily process through thoughtful action and attitude utilizing the  Tenacity Client for Life  methodology
  • Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
  • Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
  • Ability to communicate performance expectations monitor and reward performance to ensure plans goals and budgets are met.
  • Acts as a talent scout using networks to help identify recruit and vet proposed Dexterra People
  • Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
  • Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process

WHATS IN IT FOR YOU

  • Be part of an industry thats more important than ever!
  • Career advancement opportunities.
  • Whereas other companies are downsizing we are growing!
  • Be #1 on day 1 by joining an industry leader.
  • Follow Dexterra on LinkedIn and Facebook.

    Qualifications :

    WHO ARE WE LOOKING FOR

  • Minimum of 5 years of operational experience in Integrated Facilities  Management
  • Awareness of technical elements needed to deliver services support
  • Attracts develops and retains employees providing a safe supportive work environment supporting people strategies
  • A clear criminal record check is required for this role.
  • Additional Information :

    Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Business Development,Cement Plant,Business Support,Data Analysis,ASP

    Experience : years

    Vacancy : 1

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    Account Manager • Brantford, Ontario, Canada

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