Application support analystAxelon Services Corporation • Montreal, QC

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Application support analyst

Axelon Services Corporation • Montreal, QC

22 days ago

Job type

Temporary

Job description

Job Title : Application Support Analyst

Location : Montreal (Day 1 onboarding onsite / in office presence 3x week)

Duration : 12 Months Contract

Experience Level : Level 3 (senior) : 5-7 years
Open positions : 1
Position Overview : This position is for a Level 3 support role with global responsibility.
Role Type : Application support on infrastructure support—Engineer role not a developer role.
Experience Required : 5 years of experience

Key Responsibilities :

Day-to-day handling of incidents, escalations, and problem and change management.

Application server administration.

Technical troubleshooting of infrastructure and user incidents.

Server and application deployments and task automation.

Availability for weekend and on-call work on a rotation basis.

Required Skills :

Experience in troubleshooting server and infrastructure applications.

Strong UNIX / Linux knowledge, including understanding application, hardware, and operating system interactions.

Strong system administration experience.

Strong experience in Unix Shell.

Knowledge and experience with either Perl or Python programming.

Knowledge of HTTP, SQL, Databases.

Handling of escalations, change, incident and problem management.

Effective oral and written communication skills and interpersonal skills.

Ability to work well in a team environment.

Knowledge of SDLC.

Desired Skills :

Experience in supporting desktop applications.

Knowledge and experience in storage systems (SAN, NAS).

Experience working with relational databases (Sybase, DB2, MSSQL..).

DevOps knowledge.

Agile knowledge.

Python, Bash, Perl, Powershell scripting.

Cloud database knowledge : Snowflake, AZURE SQL.

Company Overview :

The Technology division partners with business units and leading technology companies to redefine business in global and dynamic financial markets.

Investments in technology result in leading-edge tools, software, and systems.

Insights, applications, and infrastructure give a competitive edge to clients’ businesses and to our own.

India technology teams are based in Mumbai and Bengaluru, partnering globally.

Focus on innovation, inclusion, community engagement, and knowledge sharing.

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm.

ETS supports all stages of the Firm’s software development lifecycle.

ETS delivers workplace technologies in integrated configurations to boost employee productivity.

Data Application Support Group is part of the Enterprise Computing Data & Analytics Technology Organization.

The team manages and supports a variety of database and data-related server applications.

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Application support analyst • Montreal, QC

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