Talent.com
Program Supervisor (Goodwill Alberta Connect)
Program Supervisor (Goodwill Alberta Connect)Goodwill Industries of Alberta • Edmonton, Alberta, Canada
Program Supervisor (Goodwill Alberta Connect)

Program Supervisor (Goodwill Alberta Connect)

Goodwill Industries of Alberta • Edmonton, Alberta, Canada
8 days ago
Job type
  • Full-time
Job description

Job Title : Program Supervisor

Job Type : Full-time (37.5 hours per week) 4-year contract position

Salary : $47856 - 58008 / annum

Great Work. Great People. Great Place. GREAT Purpose.

Are you looking for a career that makes a real difference in the lives of Albertans Do you want to be part of a growing organization with opportunities for development Do you want to look forward to coming to work every day Do you want to work with others to make a difference with dignity and joy Then Goodwill Industries of Alberta is the place for you!

About Goodwill :

Goodwillis dedicated to providingpeople with disabilities and other barriers to employment the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill where these items are resold through our successful retail stores. Our dedicatedambitiousand hard-working team members are the key to our success. Through living our value of We Care and it Shows we work together as One Amazing Team to Get Better and BetterEverydaywhile we Make a Positive Impact in our community.

Goodwill Alberta Connect is a comprehensive client-centered model designed to support Persons with Disabilities and individuals facing barriers to employment through an integrated approach that combines innovation wraparound supports and employer support. The model is built on three core components : a technology-enabled Resource Centre; a two-stream employment support pathway and Employer Services to support organizations to hire inclusively. By integrating employer education and structured work or volunteer experiences the program promotes sustainable employment outcomes and helps reduce systemic barriers.

Job Summary

Under the guidance of the Manager of Program Delivery the Program Supervisor is responsible for assisting with the development supervision and coordination of the program. This includes providing supervision training and coaching of direct reports to ensure we are expertly supporting individuals to reach their employment goals.

What youll be doing :

People Leadership

  • Managing direct reports including :

Supervising the program team.

  • Setting clear expectations for direct reports and monitoring performance.
  • Documenting team member performance for the purpose of performance evaluations.
  • Developing and monitoring schedules.
  • Supporting intake services or providing relief to accommodate team member vacations and personal time.
  • Coordinating and monitoring program teams communication to ensure compliance.
  • Setting clear expectations for work assessments to meet individual participants employment goals and monitoring progress towards goals.
  • Fostering an inclusive trauma-informed strengths-based culture within the team.
  • Ensuring that individuals are treated with dignity and respect.
  • Participating in professional development opportunities in service training and staff meetings.
  • Other duties as assigned.
  • Program Leadership and Operations

  • Taking a leadership role in the development of the program.
  • Proactively identifying and addressing the needs of Program functions in support of long-term sustainability and growth.
  • Overseeing program evaluation and execution of program improvements.
  • Meeting Key performance Indicators (KPIs) which include but are not limited to jobplacementrates program completion rates participant and employee
  • satisfaction scores documentation and compliance.
  • Utilizing case management software (e.g. ETO) to oversee individual time records case notes assessments and files for Individuals.
  • Maintaining Intake information and implementing individual program plans to ensure program participant success.
  • Leading the reporting processes for funders and submitting required reports.
  • Acting as an advocate and positive role model in all stakeholder interactions demonstrating appropriate work behaviour and communicating in a professional manner.
  • Relationship Building & Collaboration

  • Establishing and maintaining effective relationships with relevant businesses agencies and non-profit organizations.
  • Attending leadership meetings community meetings and participating in external committees as required.
  • Planning stakeholder orientations in-service training and team development workshops.
  • Ensuring compliance to industry standards while making any necessary accommodations for the individuals served.
  • Building interdepartmental relationships to support program effectiveness.
  • What you bring to the table :

  • Minimum of 1 year supervisory experience.
  • Minimum of 3 years experience in the field of employment supports working with individuals with disabilities and / or barriers or working with persons from diverse backgrounds.
  • Rehabilitation or Social Services diploma or equivalent education in the human services field preferred.
  • Valid Standard First Aid Certificate.
  • Must be eligible to work in Canada.
  • At least 18 years of age or older.
  • Must be able to travel to sites throughout the City and surrounding areas.
  • Must pass a criminal records check including Vulnerable Sector Search.
  • Ability to handle sensitive and confidential information appropriately.
  • Proficiency with UKG and ETO software an asset.
  • Ability to manage challenging situations and de-escalate situations effectively.
  • Ability to communicate effectively through oral and written communication and documentation.
  • Demonstrated ability to problem-solve and use good judgment quickly and effectively.
  • Ability to influence empower and motivate others and hold team members accountable for the completion of responsibilities.
  • Working Conditions

  • Works in an office and various job and volunteer sites in the community and surrounding areas.
  • Dress code is Business Casual
  • We thank all applicants for their interest in being a part of our GREAT purpose!

    Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

    If there are any questions or you require accommodations please contact .

    Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Program Supervisor Goodwill Alberta Connect • Edmonton, Alberta, Canada

    Similar jobs
    Youth Supervisor

    Youth Supervisor

    YMCA of Northern Alberta • Edmonton, AB, Canada
    Full-time
    Be the Spark that ignites the potential in people!.At our YMCA, we believe in the power of people.Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to ever...Show more
    Last updated: 15 days ago • Promoted
    Part Time Sales Associate - Canada - West Edmonton Mall

    Part Time Sales Associate - Canada - West Edmonton Mall

    Build-A-Bear Workshop Canada, LTD • Edmonton, AB, Canada
    Part-time
    Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Provide exceptional guest service by assisting guests in c...Show more
    Last updated: 30+ days ago • Promoted
    Sports Videographer

    Sports Videographer

    DanceBUG Inc. • Beaumont, AB, Canada
    Full-time
    Sports (Dance) Videographer / Camera Operator.Duration : March – May 2026.Nationwide travel across Canada.DanceBUG is the industry leader in Dance Media and Software, with nearly 25 years of i...Show more
    Last updated: 30+ days ago • Promoted
    Team Member

    Team Member

    Tim Hortons • Beaumont, AB, Canada
    Full-time
    Join our Team as we are looking for Team Members!.As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce th...Show more
    Last updated: 30+ days ago • Promoted
    PDD Program Supervisor

    PDD Program Supervisor

    CarePros • Edmonton, AB, Canada
    Full-time
    Salary : $55,000 - $58,000 per year.Ready to take your career to the next level AND make a meaningful and lasting impact? CarePros is growing, and our new PDD Programs could be the step you have bee...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor

    Supervisor

    Savers / Value Village • Edmonton, AB, Canada
    Full-time
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show more
    Last updated: 30+ days ago • Promoted
    Leadership Development Program Specialist

    Leadership Development Program Specialist

    PCL • Edmonton
    Full-time
    A leading construction firm in Edmonton seeks a dedicated professional to coordinate leadership programs within their team. The ideal candidate will have a postsecondary diploma in Human Resources, ...Show more
    Last updated: 16 days ago • Promoted
    Supervisor

    Supervisor

    Savers / Value Village • Sherwood Park, AB, CA
    Full-time
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show more
    Last updated: 30+ days ago
    Supervisor / Team Leader - Open Availability

    Supervisor / Team Leader - Open Availability

    Triple O's • Edmonton, AB, Canada
    Full-time
    Do you enjoy working with a fun, proud and hard-working team? How about being part of one of British Columbia’s most iconic brands?. Triple O’s is a BC based premium quick service brand,...Show more
    Last updated: 30+ days ago • Promoted
    New Graduate Sales Leadership Program - Edmonton 2026

    New Graduate Sales Leadership Program - Edmonton 2026

    PepsiCo • Edmonton
    Full-time
    New Graduate Sales Leadership Program - Edmonton 2026.Get AI-powered advice on this job and more exclusive features.While this job is posted in Edmonton, our new graduate program is offered in all ...Show more
    Last updated: 16 days ago • Promoted
    Visual Merchandising Lead — In-Store Displays & Growth

    Visual Merchandising Lead — In-Store Displays & Growth

    JD Sports • Edmonton
    Full-time +1
    A leading sports-fashion retailer in Edmonton is seeking a Visual Manager for their Kingsway Mall location.The Visual Manager will play a key role in engaging customers through creative visual merc...Show more
    Last updated: 16 days ago • Promoted
    Part-Time Food Delivery - Uber Eats

    Part-Time Food Delivery - Uber Eats

    Uber eats • Beaumont, AB, CA
    Full-time +2
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 11 days ago • Promoted
    Placement Coordinator

    Placement Coordinator

    Royal Camp Services Ltd • Edmonton, AB, Canada
    Full-time +1
    Royal Camp Services provides industry leading remote location accommodations for workforce housing.We offer long-term and seasonal employment in the culinary, hospitality, remote site services, and...Show more
    Last updated: 28 days ago • Promoted
    Program Implementation Specialist (Indigenous Youth Wellness)

    Program Implementation Specialist (Indigenous Youth Wellness)

    Altis Recruitment • edmonton, AB, ca
    Full-time
    Location : Remote in Ontario with occasional on site travel.Must reside outside the Greater Toronto Area Language : Strong written and spoken English re...Show more
    Last updated: 13 days ago • Promoted
    Associate Manager

    Associate Manager

    No Frills • Edmonton
    Full-time +1
    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively...Show more
    Last updated: 16 days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    Southland Transportation • Edmonton, AB, Canada
    Full-time
    Why You Should Choose SOUTHLAND.SOUTHLAND Transportation offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package, comprehensive ...Show more
    Last updated: 30+ days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    5424 - Southland Transportation LTD • Edmonton, AB, Canada
    Full-time
    Why You Should Choose SOUTHLAND.SOUTHLAND Transportation offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package, comprehensive ...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Associate

    Business Development Associate

    BEST - For A Cleaner World • Beaumont, AB, Canada
    Full-time
    BEST For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on p...Show more
    Last updated: 7 days ago • Promoted