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Customer Service/Administration Representative
Customer Service/Administration RepresentativeFuelex Energy • Burnaby, BC, Canada
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Customer Service/Administration Representative

Customer Service/Administration Representative

Fuelex Energy • Burnaby, BC, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Job Description
Salary: $22.00-$23.50 per hour

URGENTLY HIRING
Experienced Customer Service and Administration Representative Needed
Full-time, Permanent


Who We Are:

Fuelex EnergyLtd.is one ofthe Lower Mainlandsleading fuel and lubricant suppliers. We are theexclusive wholesale branded distributor ofEsso FuelsandMobil Lubricants, both well-recognized and trusted brandsacross Western Canada.Fuelex Energy Ltd.offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers acrossthe Lower Mainland.


Our teamknows and understands that ownership, accountability and responsibility are key to our individual and collective success. Ourcorevaluesare clear and simple, and we live by them every day.Do whats Right|Respect Others|Perform with Excellence


Job Description:

AtFuelex Energy Ltd., you will build your career where your contribution is valued, where youre working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you!

We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time Monday to Friday, from 7:30AM 4:00PM. Our team enjoys aregular work schedule, competitive wages, and great benefits. We also have afamily-friendly work environmentfilled withpeople who have your back, like to have fun, enjoy what they do, and challenge you to become better.

The Customer Service/Admin Representatives responsibilities include but are not limited to:

  • Answering customer calls and providing them with the assistance they need such as quotations, product availability, order status, etc.
  • Processing incoming orders by phone,email, and web portal
  • Invoice and billing for external distributors
  • Processing payments via credit card or EFT and applying payments to customer accounts
  • Initiating, maintaining and processing service requests from vendors
  • Assisting walk-in customers and processing payments
  • Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly
  • Tracking customer concerns and preparing weekly reports

We Offer:

  • Competitive wage
  • Comprehensive benefits package including:RRSP,health, dental and employee & family assistance program
  • 100% paid training and extensive orientation
  • Exciting variety of duties in a positive work environment
  • On-going coaching from your supervisor and the leadership team
  • Afantastic full-time work schedule evenings and weekends off.


Our Ideal Candidate:

  • Respectful helpful and kind to others
  • Optimistic eager to learn new things, improve and help others
  • Self-motivated a determined individual who is driven by goals and deadlines
  • Dependable someone who clients and team members can rely on
  • Team player ability to work well with others and do whatever is needed

Experience and Qualifications:

  • Strong written and oral communication skills are essential - the successful candidate will be interacting with multiple customers every day, by phone and email
  • High school diploma, GED or equivalent
  • Minimum 3 years of demonstrated customer service or administrativeexperience in a fast-paced environment
  • Ability to adapt to changing priorities or challenges
  • Strong organizational skills with an attention to detail and data accuracy
  • Proficient with MS365, including Outlook, Teams, Excel, Word


Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply:

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Customer Service/Administration Representative • Burnaby, BC, Canada

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