Rental Tool Coordinator / Dispatcher - Leduc

Rental Tool Coordinator / Dispatcher - Leduc

Rental Tool Coordinator / Dispatcher

NTS Amega West is a global leader in the manufacture and rental of Oil & Gas drilling equipment and downhole tools for vertical, directional, and horizontal drilling. NTS Amega West is also pioneering design improvements for enhanced drilling performance with powder metallurgy and additive manufacturing. Headquartered in Dubai, NTS Amega operates facilities globally.

Job Overview :

The Rental Tool Dispatcher is responsible for coordinating the delivery, pickup, and scheduling of rental tools for NTS customers. This role plays a critical part in ensuring the timely and accurate dispatch of equipment while upholding the highest standards of customer service and operational efficiency.

Responsibilities :

• Schedule and assign deliveries, pickups and transfers of rental tools based on customer needs and availability.
• Serve as the primary liaison between NTS Amega West and its customers, ensuring clear and effective communication.
• Confirm orders, resolve issues, and provide updates on tool availability.
• Track tool inventory, monitor usage and ensure proper documentation of tool check-in / check-out.
• Collaborate with internal teams to ensure seamless operations and customer satisfaction.
• Maintain accurate records of dispatch activities, rental agreements and tool maintenance logs.
• Plan for materials as per customer needs and communicate to purchasing.

Requirements :

Benefits :

Schedule :

Candidate is required to report Fit for Duty and comply to Company Human Resources Policies.

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