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HE Tech Journeyperson - Field
HE Tech Journeyperson - FieldNors Group • Surrey, Metro Vancouver Regional District, CA
HE Tech Journeyperson - Field

HE Tech Journeyperson - Field

Nors Group • Surrey, Metro Vancouver Regional District, CA
4 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations. Ready to take the next step in your career? Your new opportunity might be right here.

We are looking for a HE Tech Journeyperson - Field to join our Service team in Surrey, BC.

Responsibilities

  • As our Heavy Field Equipment Technician , you’ll perform major diagnostics and major repairs and service all equipment in the fleet with minimal supervision.
  • You are responsible for providing the highest quality of service and complying with the company’s established policies and procedures.
  • This position will be responsible for developing and coaching apprentices.

Qualifications

  • Red Seal or Journeyperson Technician Certification
  • 2-5 years related experience
  • Solid knowledge of equipment systems and repairs
  • Good communications skills with peers and supervisors
  • Basic knowledge of computer applications
  • Committed to continuous learning
  • Strong technical background and capable of communicating with technicians and customers regarding parts and service
  • Health & Safety Knowledge – OH & S rules and regulations guidelines
  • Expectations

  • Service First . It’s our company slogan and you are driven to support external and internal customers with exceptional solutions.
  • Safety Minded . Follow all safety programs and procedures; champion best practices in our systems and procedures.
  • Certification . Earned Red Seal Heavy Equipment Technician certification and apply learnings to serve customers well.
  • Critical Thinker . Collect and examine technical information to pinpoint issues, understand diagnostic tools and product information, and provide timely solutions with minimal assistance.
  • Keeping Your Cool . Work under pressure, in remote areas, or in extreme weather; perform heavy lifting; long hours and possible overtime; take vacation time as needed.
  • Relationship Builder . Build rapport with customers and provide information and solutions to keep equipment running.
  • Vigilance . Report customer satisfaction and trends to the service supervisor; identify leads for equipment sales; be the eyes and ears of the branch.
  • Mentorship . Mentor apprentices, assess competencies, and provide on-the-job training.
  • Organization . Maintain personal systems for organizing work, preparing with information, parts, and tools before attending a worksite.
  • What you will find here

    We’re a growing business in an exciting industry. This is a full-time, permanent position and we offer a competitive compensation package, which includes full health and dental, disability, family assistance and a company-sponsored RRSP plan. You’ll have an amazing sense of fulfillment when your efforts drive us to become each customer’s first choice for service, equipment and parts.

    Next steps

    Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!

    At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment. All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

    making it work. making it happen.

    #J-18808-Ljbffr

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    HE Tech Journeyperson Field • Surrey, Metro Vancouver Regional District, CA

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